Director, Talent Acquisition

About the role

Visa’s Talent Acquisition team is seeking a Director, Talent Acquisition to join our diverse industry leading Talent Acquisition team. The Director, Talent Acquisition will successfully lead a high-performing team of recruiters supporting Visa's Product and CMS businesses. This position will play an essential role in driving overall company growth. Reporting to the Head of North America Talent Acquisition, this leader will be responsible for establishing best-in-class talent acquisition processes, driving innovative delivery of the uniquely Visa candidate experience, promoting an integrated inclusion and diversity strategy, and executing our recruiting activity with consistency and precision.

Responsibilities

• Relationship & Stakeholder Management: Primary point of contact and trusted business advisor for assigned Business Function clients, addressing issues before they become problems.
• Strategy: Define and lead pipeline management and recruiting process improvement strategy in alignment with Global TA strategic priorities. Ensure that recruiting activities are executed with maximum efficiency and effectiveness, provide consistent reporting insight into the function, monitor and diagnose pipeline health, and implement agile adjustments throughout recruiting life cycle.
• Operational Excellence: Assess recruiting processes and implement improvements to ensure optimal operational performance. Establish and apply related recruiting performance metrics that reinforce execution of best-in-class recruiting experience. Regular evaluation of team capacity and related adjustments based on Workforce Planning needs. Consistent adherence to all compliance, governance and legal requirements.
• Future Readiness: Build team-wide future skill-fluency across recruiting by upskilling team members on emerging sourcing tools, talent intelligence platforms, and market insight practices to improve search quality, pipeline strategy, and hiring outcomes.
• Leadership & Talent: Guide and support the team to collaborate in a trusted environment to reach bold and clear objectives. Conduct performance and talent reviews and set the strategy for recruiting, onboarding, training of new team members.
• Project Management: Lead & prioritize portfolio of recruiting and Global TA initiatives identifying and aligning the right resources and talent behind critical projects. Partners successfully with cross-functional TA Leadership Teams to include, but not limited to our Sourcing, Coordinating, Onboarding, DE&I, Compensation, and Talent Partner teams. Participates in Special projects as assigned.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• 5 years of experience leading talent acquisition teams, including managing recruiters or TA managers in a hybrid or distributed work environment
• Experience with applicant tracking and HCM systems, including Workday Recruiting, to manage requisitions, reporting, and compliance workflows
• Advanced reporting and data analytics experience, with the ability to identify hiring challenges, interpret pipeline data, and present actionable insights to leadership

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Prior experience leading multiple TA Managers and recruiting teams within