Director, Supply Planning
About the role
The Director, Supply Planning role is crucial for shaping the roadmap for global supply planning systems and processes as we scale the business to new products, programs, regions, contract manufacturers (CMs), and distribution hubs. This role leads a team of supply planners and managers across multiple geographic regions, setting strategy and ensuring efficient execution of supply plans.
Responsibilities
Lead and manage a team of supply planners and managers across multiple geographic regions.
Hire, develop, and mentor direct reports through coaching, performance management, and career development planning.
Establish team goals, KPIs, and performance metrics aligned with organizational objectives.
Manage day-to-day team execution priorities, both delegating effectively and engaging in the details when needed.
Foster a culture of continuous improvement and analytical excellence.
Lead cross-functional collaboration with Supply Chain, Finance, Go To Market, Business Systems, and Product Management.
Present S&OP insights and recommendations to executive leadership.
Own the 1-year+ global MPS (Master Production Schedule / Production Plan) by contract manufacturer for all rings and accessories by SKU, connecting supply plans with forecast, materials, capacity, tooling, and inventory strategies.
Own weekly build priorities when materials, tools, or capacity are constrained or demand exceeds supply.
Own global inventory and allocation strategy and its governance across hubs, in partnership with Demand Planning, Sourcing, Materials, Logistics, Finance, and GTM.
Serve as the primary owner of current and projected supply available to sell-in for weekly Supply Chain Ops Reviews and monthly executive S&OP forums, clearly articulating constraints, supply risk and opportunity, and recommendations/plans.
Partner with Demand Planning, Materials Planning, NPI Supply Chain, Manufacturing, Sourcing, Logistics, and Finance to align assumptions and resolve cross-functional issues.
Represent Supply Planning in company-level trade-offs, focusing on the customer and ensuring decisions consider both short-term revenue and long-term resiliency and cost.
Drive function-wide process and tooling improvements in partnership with Program Management, Data, and system teams (e.g., new supply planning tools, integrations into the data lake, AI dashboards).
Define and own Supply Planning KPIs (service levels, TWOS/WOS, fill rate, adherence to plan, capacity utilization) and use them to hold teams accountable and to guide continuous improvement across CMs and hubs.
Identify and lead cross-functional improvement projects tied to Monthly S&OP, Weekly SDM Ops Review, and CM reporting, eliminating recurring fire drills and improving predictability.
Requirements
10+ years of specific supply and inventory planning experience with at least 3+ years in management and leadership roles.
Deep understanding of end-to-end planning – sales/demand, materials, manufacturing, and logistics — and how Supply Planning integrates those into one coherent, executable plan for NPI, EOL, and sustaining products.
Proven track record of planning across multiple regions, CMs/OEMs, and distribution hubs to support customers globally, with demonstrated improvements in service levels, inventory efficiency and availability, and reliable execution.
Strong proficiency with ERP and planning tools (e.g., NetSuite/MRP, advanced planning systems) and spreadsheets, plus comfort defining requirements for new tools, working with BI/analytics teams and using AI to build dashboards.
Consistent track record of executing efficiently against strategy, detecting and resolving the biggest cross-functional problems around execution, and driving a culture of operational excellence.
Excellent communication and collaboration skills across all levels and teams, with the ability to influence without authority and lead cross-company efforts that improve how we plan and execute.
Strong executive presence and communication skills, with the ability to articulate complex supply and inventory scenarios to C-level stakeholders.
Nice to have
Experience standing up or significantly evolving a centralized supply planning function (e.g., new CM onboarding, international expansion, new planning system roll-out).
Background in health tech and/or consumer electronics; fast-paced supply chains.