Director, Professional Services, Supply Planning Implementation
About the role
You are accountable for the planning, execution, and continuous improvement of Aptean’s consulting and value delivery organization. You are a key member of the consulting leadership team, reporting directly to the Head of Consulting & Value Delivery, and serving as one of their primary leaders in shaping strategy and execution. You will partner closely with client executives and internal stakeholders to shape consulting strategy, ensure delivery excellence, and maximize client value realization across all engagements.
Responsibilities
- Lead and develop consulting leaders
- Strengthen delivery methodologies
- Ensure consistent, high-quality outcomes that drive customer satisfaction, retention, and long-term partnerships
- Partner closely with client executives and internal stakeholders to shape consulting strategy, ensure delivery excellence, and maximize client value realization
- Direct leadership responsibility for senior delivery leaders, including Project Management Principals and delivery-focused Solution Architects who oversee end-to-end functional design and execution across complex implementations
- Proactively manage risk and align teams to strategic priorities
- Senior escalation point for complex delivery challenges
Requirements
- 10+ years of experience leading supply chain software consulting organizations, including large-scale, multi-workstream programs
- Deep expertise in supply chain planning systems, related technologies, and change management practices
- Demonstrated experience leading senior project managers and solution architects in a delivery-focused consulting environment
- Proven success engaging client executives and leading cross-functional, globally distributed teams
- Strong experience in strategic business planning and prescriptive consulting, including shaping future statements of work
- A track record of recruiting, developing, and retaining high-performing consulting talent
- Excellent executive communication, presentation, and steering committee leadership skills
Qualifications
- Bachelor’s degree required; MBA preferred
- Willingness to travel approximately 25%
Skills
- Strategic mindset
- Executive presence
- Passion for leading leaders
- Building high-performing teams
- Leading leaders to consistently deliver measurable value for customers
- Engaging at the executive level as a trusted advisor
- Balancing client outcomes with business goals such as utilization, revenue, and margin performance
- Comfortable in complex environments
- Anticipating risk
- Taking clear ownership of delivery quality, team effectiveness, and client success
Benefits
To Be Ahead Of The Pack, You Might Have
Pay
Competitive compensation and comprehensive benefits
Schedule
Opportunity to grow your career in a fast-paced, flexible, and collaborative environment
What's in it for you?
You’ll have the chance to shape the future of our consulting organization, influence executive-level customer outcomes, and lead teams that deliver real, measurable impact
About Aptean
Aptean offers mission-critical, industry-specific software solutions. Our purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations. Our compliance solutions support companies in industries such as finance, healthcare, biotech, and pharmaceuticals. More than 10,000 highly specialized organizations across 20+ industries and 80+ countries rely on Aptean to streamline their everyday operations.
Aptean is a global provider of mission-critical, industry-specific software solutions. Our purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations. Our compliance solutions support companies in industries such as finance, healthcare, biotech, and pharmaceuticals. More than 10,000 highly specialized organizations across 20+ industries and 80+ countries rely on Aptean to streamline their everyday operations.
Aptean is committed to fostering a culture where diversity, equity, and inclusion are central. We strive to build teams, develop leaders, and create an environment where every employee can succeed, regardless of race, color, sex, national origin, sexuality, gender identity, religion, disability, or age. Celebrating diverse experiences and perspectives enables us to deliver innovative solutions and better outcomes for our customers.