Director, Student Success Advising - Lang

Responsibilities

• Serve as the leader of the Eugene Lang College advising unit within Student Success Advising.
• Support and execute strategic planning efforts with Student Success Advising and/or the college advising unit.
• Initiate, manage, and contribute to unit and SS assessment and retention initiatives.
• Cultivate relationships with administrators and faculty to ensure accurate and timely communication of student needs, obstacles, and questions.
• Partner with program directors, department chairs, and/or faculty in assigned programs regarding academic planning; attend and participate in regular meetings held by programs and schools.
• Provide guidance regarding University, school-specific, and program-specific policies with respect to student status, transfer credit evaluations, advanced placement and advanced standing requests, exceptions to degree requirements, degree audits to determine student eligibility to graduate, probationary status, and dismissals.
• Enhance budget oversight and decision making responsibilities; participate in budget discussions and access to budget information.
• Lead or co-lead hiring processes for new advising staff, including reviewing applications, interviewing, and contributing to final candidate selection.
• Create projects and workflows for the advising unit to promote student and staff retention within Advising and across Student Success.
• Create workflows between partner offices (registrar, study abroad, program leadership) and advising.
• Lead strategic planning and execution within Academic Advising and across Student Success, and participate in advising leadership initiatives, including planning and leading Advisor Forums and other community building and professional development projects.
• Chair and/or serve on multiple committees, both internal and external to the advising unit.
• Enhance faculty/advising communication through cultivation of relationships and workflow across divisions, schools, colleges, and programs.
• Maintain strict compliance with all mandated policies and procedures, including but not limited to the Family Educational Rights and Privacy Act (FERPA) and Title IX.
• Coordinate and collaborate on initiatives, events, and programs that promote student persistence, retention, and academic development.
• Stay apprised of national developments in the field of academic advising and engage in ongoing training and development opportunities.
• Incorporate tools and assessments into advising to help students understand their personal preferences, strengths, and weaknesses as they pertain to academic decision-making.
• Manage and developively advise students with the goal of supporting their academic progress via scheduled and drop-in appointments, both in-person and remote.
• Maintain and update student records and data, including documentation of student interactions, in relevant institutional systems (Banner, DegreeWorks, Starfish) accurately and in a timely manner.

Qualifications

• Bachelor’s Degree and 8-10 years related experience with a focus on student engagement and advising.
• 5+ years of experience supervising or co-supervising individuals.
• Superior student services skills.
• Experience developing and/or implementing policy as pertains to student status at a college or university.
• Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences.
• Proven abilities in personal judgment and critical thinking skills to help others make values-based decisions regarding academic, career, and other success paths.
• Strong presentation, written and verbal communication skills.
• Demonstrated organizational skills and ability to work on multiple projects both independently and as part of a team.
• Proficiency in Microsoft Office and ability to learn new computer applications.
• Able to lift and carry objects, less than 40 pounds, on occasion.