Director, Student Success Advising

Key Responsibilities

• Team Mentorship: Supervise and mentor 5-6 professional advisors.
• Cohort Management: Oversee the holistic care of a cohort of approximately 1,500 undergraduate students.
• Data-Driven Success: Work closely with the Assistant Dean to drive KPIs and leverage predictive analytics to inform retention and outreach strategies.
• Collaborative Advocacy: Partner with Academic Affairs, Health & Wellness, and the Equity Leadership Team to coordinate care for escalated and complex student cases.
• Serve as an active member of Berklee CARES, partnering across the college to support students of concern through assessment and intervention.
• Caseload Coaching: Provide direct advice to an assigned caseload of students, helping them navigate milestones from major declaration to graduation.
• Proactive Outreach: Identify and coach academically at-risk students, connecting them with the specific Bridge resources they need to get back on track.
• Milestone Tracking: Monitor progress through the "music core" and other essential curriculum markers to ensure a timely path to professional success.

Education & Experience

• Master’s degree required.
• Minimum of 7 years in undergraduate advising and 3+ years supervising/mentoring professional staff.

Technical Savvy

• Comfort with predictive analytics and Student Information Systems (SIS).

Interpersonal Excellence

• A high level of empathy, listening skills, and the ability to adapt to the rapidly changing needs of a diverse, global student body.

Mission Alignment

A deep commitment to supporting students from over 100 countries as they develop as performers, educators, and therapists.

Vision

The Berklee Bridge

What You'll Bring

Education: Master’s degree required.

Experience: Minimum of 7 years in undergraduate advising and 3+ years supervising/mentoring professional staff.

Technical Savvy: Comfort with predictive analytics and Student Information Systems (SIS).

Interpersonal Excellence: A high level of empathy, listening skills, and the ability to adapt to the rapidly changing needs of a diverse, global student body.

Mission Alignment: A deep commitment to supporting students from over 100 countries as they develop as performers, educators, and therapists.

Why Berklee?

• Mission-Driven Impact: Help shape the future of the arts in a vibrant, innovative setting.
• Cultural Access: Enjoy nightly access to world-class music, theater, and dance performances right on campus.
• Comprehensive Benefits: Competitive health and dental coverage, a 403(b) plan with matching contributions, and tuition benefits for you and your family.
• Time Off: Generous PTO plus a paid winter break to recharge your own creative battery.

Hiring Range

$95,000 to $108,000; salary dependent on experience and education.