Director, Strategy and Execution

Core Responsibilities

• Initiate and coordinate CQP activities across stakeholders.
• Serve as the central point of integration between GTM, Operations, and Business Management teams.
• Establish project plans, milestones, owners, and success metrics.
• Track execution progress, identify risks, and drive mitigation actions.
• Escalate critical issues and provide leadership visibility on execution status.

Business Management System (BMS) Facilitation

• Coordinate BMS cadence, reviews, and governance processes.
• Ensure alignment of strategic priorities, KPIs, and operating rhythms.
• Drive follow-through on actions, decisions, and commitments from BMS forums.
• Support continuous improvement of BMS processes and effectiveness.

Strategy and Operations: Strategic Initiative Creation Management

• Conduct timely, relevant business analytics (e.g., market share analysis, financial modeling).
• Serve as a thought partner for the Executive Director and Vice President / GM ISG ESMG on operational and strategic opportunities.
• Identify new strategic initiatives based on market or customer trends.
• Translate leadership priorities into executable workstreams.
• Partner with functional leaders to define scope, timelines, and deliverables.
• Monitor strategic program health and drive accountability for results.
• Support annual and quarterly business planning activities.

Lead Annual Strategic Plan for ISG ESMG

• Lead annual strategic plan and budget development.
• Collaborate with Finance, Geo, and other Commercial Group teams to align targets.
• Create strategic focus areas for the upcoming year(s).
• Size investment requirements and align with stakeholders to support strategic initiatives.
• Create Senior Executive (CEO, COO) presentations on strategy, financial and operational performance.

ESMB Campaign Offer Development

• Partner with GTM and Segment leadership to develop and operationalize ESMB campaigns aligned to growth priorities.
• Coordinate campaign execution across functions to ensure consistent delivery and accountability.
• Track campaign performance against STAMP objectives and key business outcomes.
• Drive campaign governance, milestone management, and post-campaign reviews.
• Identify opportunities to improve campaign effectiveness, scalability, and contribution to overall ESMB STAMP attainment.

Operational Excellence

• Drive standardization of execution methodologies and governance practices.
• Identify opportunities to improve efficiency, accountability, and business outcomes.
• Increase the ease of doing business for customers and external partners.
• Support process optimization efforts across the organization.
• Promote data-driven decision-making and execution discipline.

Change Management Transformation Support

• Support organizational transformation initiatives and strategic programs.
• Coordinate stakeholder engagement and communication plans.
• Monitor adoption and effectiveness of key initiatives.
• Ensure alignment between strategic objectives and operational execution.

Basic Qualifications

• 15+ years of experience in business transformation, strategy, operations, or strategy and operations.
• MBA or equivalent experience.
• Strong financial acumen and strategic planning experience.
• Demonstrated leadership experience managing high-performing teams.
• Executive presence with the ability to communicate effectively with senior leaders.
• Proven ability to manage complex cross-functional initiatives and drive operational excellence.
• Advanced analytical, problem-solving, and stakeholder management skills.