Director, Strategy & Analytics - Barclays Center

Levy Sector Salary: $140K - $175K Pay Grade: 15 Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary Job Summary: The Director, Strategy & Analytics for Barclays Center will spearhead the delivery of analytics and insights to our operators and partners at BKSE Global, Brooklyn Nets, and New York Liberty. In this role, you will be responsible for working with Levy’s Vice President of Hospitality and Director of Operations, and BKSE’s Strategy & Analytics team to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics, financial analysis, and partner service that fuel the innovation that is driving Levy Operations forward. Responsibilities: Serve as the principal analytics partner to senior client and Levy leadership, shaping their strategies and business objectivesOwn the analytical view of the venue — physical configuration, technology roadmap, and operational processes — and use it to guide investment and design decisionsDevelop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedbackDrive strategic pricing strategies across concessions, premium, and retail, including dynamic and variable pricing, yield management, and price testing to maximize revenue and per-cap performanceIdentify opportunities to change existing product offering or distributionDevelop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end useTranslate guest insights into recommendations and drive adoption of the resulting action items with operators and partnersAnalyze and build optimal solutions around variable labor and cost of sales managementLeverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitabilitySpearhead AI-related initiatives for the venue, identifying, piloting, and scaling artificial intelligence applications that improve forecasting, pricing, guest experience, and operational efficiencyPrioritize, resource, and where needed personally deliver ad-hoc analytics projectsOwn strategy development for new technology initiatives in partnership with the team’s strategy departmentLead business review process to share performance updates and opportunities Ideal Qualifications: Self-starter who sets the analytics agenda and translates it into business impactTrack record of influencing senior executive and ownership-level decision makers5+ years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadershipBachelor’s, Master’s, and/or Doctorate degree in business analytics, statistics, economics, or a related fieldExperience in Excel with experience in financial modeling a plusExperience using SQL, R, Python, PowerBI, and/or Tableau for data analysis and survey analyticsExperience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiencesExperience in data-driven pricing and/or yield managementCan share examples of using data to solve complex problemsFood service operations awarenessExperience communicating complex ideas to non-technical audiences Expectations: The E15er will be expected for most of the work week at Barclays Center. Event attendance is expected regularly. Curious about Life at Levy? Check it out: Levy Culture At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered. MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time Off PlanPaid Parental LeaveHoliday Time Off (varies by site/state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Levy maintains a drug-free workplace. Req ID: 1566151 Levy Sector [[Cust_clntAcName]] MELISSA VELEZ [[req_classification]]