Director, Strategic Scheduling and Enrollment Analytics

Duties and Responsibilities

• Coordinates campus scheduling staff
• Develops and maintains collegewide scheduling standards and timelines
• Maintains process integrity
• Provides analytical support
• Advises academic leaders on scheduling and enrollment strategies
• Supports the development of student-responsive schedules
• Works in tandem with Campus Provosts, Pathway Councils, Division Deans, Associate Deans, the Registrar’s Office, Enrollment Management, Institutional Research, Information Technology, Facilities, Student Services, and other stakeholders

KSA Requirements

• Knowledge of academic scheduling, enrollment management, classroom utilization, and schedule-of-classes production in a complex higher education environment
• Knowledge of community college academic structures, including transfer programs, workforce programs, career studies certificates, stackable credentials, dual enrollment, developmental education, online learning, and multi-campus scheduling
• Knowledge of curriculum, catalog, registration, academic calendar, faculty workload, room assignment, and instructional delivery processes
• Knowledge of student information systems and scheduling software, such as PeopleSoft/SIS, Banner, Ad Astra, CourseLeaf, Coursedog, 25Live, EMS, Infosilem, Tableau, Power BI, or similar systems
• Knowledge of compliance considerations related to credit/contact hours, modality, location, session dates, prerequisites, FERPA, accessibility, financial aid, public-facing student information, and accreditation expectations
• Strong project-management skills, including timeline development, milestone tracking, stakeholder coordination, and deadline management
• Strong analytical skills, including the ability to interpret enrollment trends, fill rates, waitlists, room utilization, section counts, cancellation patterns, and other scheduling data
• Strong written and oral communication skills
• Strong facilitation and training skills, including the ability to support users with different levels of technical and procedural expertise
• Strong problem-solving skills, including the ability to identify schedule conflicts, system errors, process gaps, and data-quality concerns
• Strong spreadsheet, reporting, database, and documentation skills
• Skill in making professional presentations about enrollment management, scheduling practices, data, and recommendations
• Skill in leading teams, workgroups, and cross-functional projects

Minimum Qualifications

• Experience in academic scheduling, enrollment management, registrar operations, academic affairs administration, curriculum operations, classroom scheduling, and/or closely related higher education administration
• Experience analyzing data and making recommendations based on data
• Experience preparing reports and presentations
• Experience using Microsoft Office, especially Excel
• Experience working with student information systems, scheduling software, or other enterprise administrative systems
• Experience coordinating projects, setting timelines, and working with multiple stakeholders to meet deadlines
• Experience supervising, leading, or coordinating the work of others