Director of Strategic Scheduling and Enrollment Analytics

About the Role

The Director of Strategic Scheduling and Enrollment Analytics serves as the collegewide leader for scheduling coordination, analytics, governance, and strategic support across a large, multi-campus community college with six campuses and 80+ academic programs. The position promotes consistency in scheduling practices and processes, serves as the primary functional lead for the use and application of data-driven scheduling software, and provides data-informed recommendations to support academic planning and enrollment management decisions collegewide.

Duties and Responsibilities

• Coordinates campus scheduling staff
• Develops and maintains collegewide scheduling standards and timelines
• Monitors process integrity
• Provides analytical support
• Advises academic leaders on scheduling and enrollment strategies
• Provides Training, Communication, and Process Documentation
• Supports the development of student-responsive schedules that reflect program requirements, enrollment demand, room capacity, modality needs, course sequencing, and collegewide priorities
• Works in tandem with Campus Provosts, Pathway Councils, Division Deans, Associate Deans, the Registrar's Office, Enrollment Management, Institutional Research, Information Technology, Facilities, Student Services, and other stakeholders to implement strategic scheduling and enrollment-management goals
• Makes regular requests from employees for updates and input on college decisions and share feedback with supervisors for inclusion in the NOVA Brief
• May be required to perform other duties as assigned
• May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor

Required Qualifications

• Knowledge of: academic scheduling, enrollment management, classroom utilization, and schedule-of-classes production in a complex higher education environment; community college academic structures, including transfer programs, workforce programs, career studies certificates, stackable credentials, dual enrollment, developmental education, online learning, and multi-campus scheduling; curriculum, catalog, registration, academic calendar, faculty workload, room assignment, and instructional delivery processes; student information systems and scheduling software, such as PeopleSoft/SIS, Banner, Ad Astra, CourseLeaf, Coursedog, 25Live, EMS, Infosilem, Tableau, Power BI, or similar systems; compliance considerations related to credit/contact hours, modality, location, session dates, prerequisites, FERPA, accessibility, financial aid, public-facing student information, and accreditation expectations
• Strong skills in: project management, including timeline development, milestone tracking, stakeholder coordination, and deadline management; analytical skills, including the ability to interpret enrollment trends, fill rates, waitlists, room utilization, section counts, cancellation patterns, and other scheduling data; written and oral communication; facilitation and training, including the ability to support users with different levels of technical and procedural expertise; problem-solving, including the ability to identify schedule conflicts, system errors, process gaps, and data-quality concerns; spreadsheet, reporting, database, and documentation; making professional presentations about enrollment management, scheduling practices, data, and recommendations; leading teams, workgroups, and cross-functional projects
• Ability to: work effectively with students, faculty, staff, deans, associate deans, provosts, senior leaders, and central administrative offices; interpret data and make data-driven recommendations; manage multiple tasks simultaneously while maintaining a cohesive team environment; work both independently and as part of a team; adapt to changing situations, shifting enrollment patterns, system limitations, and competing deadlines; balance student access, academic judgment, faculty availability, room capacity, operational constraints, and collegewide consistency; lead through influence, coordination, transparency, and shared standards
• Experience in: academic scheduling, enrollment management, registrar operations, academic affairs administration, curriculum operations, classroom scheduling, and/or closely related higher education administration; analyzing data and making recommendations based on data; preparing reports and presentations; using Microsoft Office, especially Excel; working with student information systems, scheduling software, or other enterprise administrative systems; coordinating projects, setting timelines, and working with multiple stakeholders to meet deadlines; supervising, leading, or coordinating the work of others

Additional Considerations

• Experience in a large community college, multi-campus institution, or public higher education system
• Experience with enrollment management, including class scheduling and efficient space utilization
• Experience with scheduling analytics software such as Ad Astra or a comparable platform
• Experience with PeopleSoft/SIS, Banner, CourseLeaf, Coursedog, 25Live, EMS, Tableau, Power BI, or similar systems
• Experience with predictive modeling, enrollment forecasting, classroom utilization analysis, or schedule optimization
• Experience supporting schedule development across multiple campuses, modalities, sessions, dual enrollment locations, or workforce programs
• Experience leading groups, teams, committees, or cross-functional workgroups
• Experience with process improvement, system implementation, or data-quality initiatives

Pay

$105,000 - $125,000

Schedule

M-F, 8:30 am to 5 pm, with occasional evening and weekends as needed. Ability to work in emergency telework situations. Telework options are subject to change based on business needs.