Director Strategic Contracting & Offer Development- Fertility Solutions

Responsibilities

Scope: Director, Strategic Contracting & Offer Development will lead the commercial strategy, structure, and execution support for complex enterprise agreements across the North America fertility portfolio. This role partners closely with Sales Representatives, Strategic Accounts, Commercial Leadership, the Senior Manager of Downstream Marketing, Finance, Legal, Service, Software, Operations, and global partners to connect the full portfolio into customer-ready agreements.

This is a customer-facing and field-facing leadership role. Will work alongside the commercial team on high-value opportunities from early deal shaping through contract execution, helping structure agreements that are competitive, financially sound, operationally executable, and aligned to long-term customer value.

• Structure end-to-end deals that align customer needs, pricing strategy, risk considerations, implementation requirements, and long-term business objectives.
• Partner with Sales Representatives, Strategic Accounts, and Commercial Leadership to shape deal architecture, bundling strategy, terms, approvals, and negotiation approach.
• Support agreements involving Master Service Agreements, enterprise contracts, software subscriptions, service attachments, multi-site arrangements, and capital purchase structures.
• Bring discipline and consistency to how strategic opportunities are reviewed, escalated, approved, and closed across the region.

Customer & Field Partnership

• Engage directly with customers on priority opportunities to support commercial structure, contract strategy, value framing, and executive alignment.
• Participate in customer meetings, internal deal reviews, and strategic account planning discussions as a visible commercial partner.
• Help the field navigate complex stakeholder environments that may include procurement, finance, IT, lab leadership, physicians, operations leaders, and executive sponsors.
• Work side by side with the field on large opportunities to remove friction, accelerate decisions, and improve deal quality.

Field Training & Commercial Enablement

• Build and lead field training on enterprise deal strategy, contracting models, pricing logic, bundling, approval pathways, and negotiation preparation.
• Develop practical tools and playbooks that improve field confidence and consistency in complex selling environments.
• Coach sales teams on how to identify enterprise opportunities earlier, frame the full portfolio more effectively, and position long-term partnership value.
• Partner closely with the Senior Manager, Downstream Marketing to align field training with launch strategy, value messaging, and commercialization plans for new equipment, service, and software offerings.

Cross-Functional Leadership

• Work across Sales, Downstream Marketing, Strategic Accounts, Finance, Legal, Service, Software, Operations, Customer Success, and Commercial Leadership to drive deal execution from start to finish.
• Ensure commercial commitments reflect operational realities, service models, implementation needs, pricing guardrails, and portfolio strategy.
• Provide feedback from the field and from customers to improve commercial policies, contracting approaches, launch readiness, and go-to-market execution.
• Collaborate with global and regional stakeholders to standardize where appropriate while preserving the flexibility needed for strategic opportunities in North America.

Deal Office Governance & Process Improvement

• Establish a clear and scalable operating model for strategic deal support, including review cadence, decision rights, escalation paths, and documentation standards.
• Improve visibility into enterprise deal activity, cycle time, approval bottlenecks, and contracting trends.
• Create reporting and management routines that help Commercial Leadership assess pipeline quality, deal complexity, and portfolio penetration.
• Drive continuous improvement in how the organization supports strategic opportunities, with a focus on speed, clarity, discipline, and customer experience.

Qualifications

• Juris Doctorate or advanced degree with experience.
• Bachelor’s degree in business, finance, economics, healthcare administration, marketing, life sciences, or a related field required; MBA or other advanced degree preferred.
• Significant experience in strategic contracting, deal desk, enterprise sales, strategic accounts, commercial operations, pricing, finance, or related commercial leadership roles.
• Deep understanding of complex selling environments, including stakeholder mapping, procurement processes, financial justification, pricing strategy, executive alignment, and negotiation support.
• Demonstrated ability to work effectively across a matrixed organization and influence outcomes without direct authority.
• Experience training or enabling field teams in deal strategy, contracting approaches, or enterprise selling is strongly preferred.
• Excellent communication skills, sound business judgment, and strong executive presence.

Preferred Experience

• Experience in fertility, reproductive health, IVF, women’s health, laboratory workflows, medtech, diagnostics, or other complex healthcare markets.
• Background in portfolio selling that includes capital equipment, service, software, and recurring revenue components.
• Experience working closely with downstream marketing or product marketing teams on launch readiness, sales enablement, and commercial packaging.
• Exposure to strategic account management, commercial finance, or enterprise negotiations in a high-growth or highly matrixed environment.

Measures of Success

• Improved win rates and stronger commercial outcomes on complex enterprise opportunities.
• Better integration of capital, service, software, and broader portfolio offerings within customer agreements.
• Greater field capability and confidence in shaping, escalating, and negotiating strategic deals.
• Reduced internal friction and faster movement through approval and contracting processes.
• Stronger alignment across Sales, Marketing, Finance, Legal, Service, Software, and Commercial Leadership.

Leadership Profile

• The successful candidate will be commercially sharp, highly collaborative, and comfortable operating at the center of complex opportunities.
• This leader should bring the credibility to partner with customers, the practical judgment to support the field, and the cross-functional discipline to align internal teams around a clear path to close.
• This is a visible leadership role for someone who can connect strategy to execution, simplify complexity, and help the organization move from individual product transactions to more coordinated enterprise partnerships across the full portfolio.

Compensation & Benefits

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits.