Director, Store Development and Planning

Responsibilities

• Provide collaborative leadership to Richemont Maison SDP teams and Group SDP
• Oversee all architectural and construction projects and activities related to the development of new boutiques and/or renovation of existing boutiques, from layout and design to construction completion and turnover.
• Ensure adherence to Capex and Opex budgets for construction, enhancements.
• Collect and record key figures (cost/sqf, cost of GC, impact of Union rate etc …) to build Construction database.
• Build and share KPI’s with all Watch and Fashion Maisons.
• Lead site visits and initial site due diligence/feasibility study and ensure complete and accurate reports are maintained, from initial layout to punch list completion and turnover, to drive quality in building/boutique construction and millwork installation.
• Identify outstanding issues and ensure timely and appropriate resolution.
• Oversee all project management activities, ensuring that timing, needs, and priorities are aligned across all store development projects to drive the synergistic and efficient use of resources and services.
• Oversee facilities operations activities, including code compliance, and ensure timely and cost-effective adherence and resolution.
• Collaborate with Group SDP team to exchange best practices and align with global strategies and guidelines.
• Provide template and tools to the SDP Maison to have an homogeneous communication with central SDP and keep historical data in a common format.
• Source and secure third-party agencies, vendors, contractors, and service partners (e.g., architects, general contractors, construction project management, quantity surveyors) and manage the bidding, qualifying, negotiating, and awarding process for bids and proposals.
• Compliance with RNA Procurement Policy: Ensure that each maison follow the RNA Procurement policy (bidding process, contract for all vendors , insurance …).
• Develop a Supplier Relationship Management (SRM) program with top 10 vendors, in collaboration with Procurement, to follow performance, drive continuous improvement, and manage risks.
• Build and maintain relationships and processes with key vendors and service providers to maximize opportunities for the region’s store development projects.
• Provide expertise, partnership, and support to the company’s Real Estate team.
• Build and maintain positive, productive working relationships with property owner teams to facilitate smooth processes and the alignment of interests.
• Ensure that projects are closed out in complete and timely manner.
• Engage in the review and evaluation of lease documents with the company’s legal team and make recommendations, as appropriate.
• Establish and maintain clear and efficient communication processes with all stakeholders, including SDP (HQ and regional), procurement (HQ and regional) and Group Real Estate, regarding store openings, budgets, time lines, and processes.

Qualifications

• Bachelor’s degree required
• 10+ years of experience in store design, construction management in the US, or a related field
• Experience working for/with architects, general contractors, millworkers and materials suppliers
• Experience in the luxury goods industry strongly preferred
• Deep level of expertise in construction materials, methods, timelines, costs, and budgets
• Extensive knowledge of architecture, including the ability to read architectural drawings
• Understanding of building codes, permitting requirements, ADA, energy and other related compliance regulations
• Ability to review, analyze, understand and negotiate bids and costs associated with architectural firms, general contractors, quantity surveyors, and construction management firms
• Well-developed relationship/stakeholder management and communication skills
• Strong negotiation skills
• Strong organizational skills and the ability to manage multiple complex projects simultaneously
• Ability to travel up to 30%