Director Startup Banking- Fintech

Responsibilities

• Build, maintain, and engage strategic relationships within the Fintech community to help scale and grow SVB's businesses.
• Be an SVB ambassador; cross-sell the SVB platform by winning and retaining the best opportunities.
• Provide strategic insight and advice to critical investor relationships and internal bank stakeholders.
• Manage the existing client business, while driving client acquisition and growth by positioning and delivering SVB’s value proposition to clients and prospects.
• Directly manage and develop key channel partnerships.
• Convert prospects into clients, as well as deliver market insights and Value Beyond Banking to their clients and provide a best in class client experience.
• Manage relationships with startup founders and finance teams, cross-sell bank products and services, and coordinate with cross-functional SVB teams to deliver world-class service to clients.
• Manage the financial performance, risk management and compliance issues of the portfolio.
• Create and deliver founder- and partner-specific events in market.
• Analyze and coordinate various data elements of the business that support direct prospect engagement (e.g. post-event data, leads, CRM management, etc.) to power the process of converting prospects to clients.
• Interacts directly with prospective clients to articulate SVB’s value proposition, products, and other services.

Qualifications

• Bachelor’s degree and 6 years of experience OR High School or GED and 10 years of Relationship Management / Business Development experience in the Fintech ecosystem.
• Expertise: Active participation in the Fintech VC and startup community. Comfortable building long-term, sales-oriented relationships, and managing partnerships. Individual can build and maintain investor relationships, devise strategies for developing new business, and collaborate well across groups. Banking or startup experience also desired.
• Goal Oriented: Able to meet targets and measure return on investment. Data driven. Capable of using both data and intuition to deliver results. Likes to optimize.
• Execution: Can develop authentic relationships with clients and impactful venture firms alike. Actively shares viewpoints and information with colleagues and peers to form recommendations. Ensures cohesion across SVB's broad businesses and delivers timely business reviews to show progress to goals.
• Collaborative: Influences. Has gravitas and charisma. Partners extremely well with internal colleagues and can skillfully engage in difficult external discussions with critical relationships when needed. Views SVB as extension of their network and uses full set of SVB resources to deliver exception results.
• New Business: Persistent and resourceful. Able to ideate and devise new ways to engage clients and prospects. Comfortable with pipeline development and execution accountability. Can learn to cross sell SVB platform. Able to deal with difficult or dissatisfied clients. Motivated to solve issues and thinks about solutions - not problems.
• Brand Builder: Can represent SVB with confidence in the marketplace with a unique and informed POV. Able to converse with serial entrepreneurs, first-time founders, early-stage investors, late-stage investors, and stakeholders as needed.

Pay

The base pay for this position is generally between $160,350 - $210,000 annually. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.