Director, Specimen Acquisition & Data Management

Responsibilities

• Responsible for end-to-end handling of biological samples for R&D, including data and systems management of specimens (inventory control and quality checks)
• Operational oversight for labeling and processing
• Compliance with NeoGenomics regulatory and quality processes
• Coordination of logistics and scheduling to ensure timely delivery of samples to projects
• Establishes sample acquisition and sample management processes within NeoServes as primary source of specimen tracking information for Office of Innovation biospecimen needs
• Continually develops relationships with external partners that support Neo specimen needs
• Supervises staff and daily operations of the Neo Specimen Archive
• Manages data flows across multiple external vendors and enables reports to ensure biospecimens are tracked along the journey from collection to final disposition
• Collaborates with internal and external resources including R&D, Pharma, and Clinical Laboratories to ensure consistent delivery of samples to meet project needs
• Builds, promotes, and develops a strong service culture and dedication to personalized service to ensure client satisfaction
• Contributes to the development of internal systems which support the work of the assigned business functions; defines needs and coordinates the development of manual and/or automated systems to facilitate workflow; remains current on hardware and software capabilities and ensures employees are trained in the use of automated equipment or new programs

Qualifications

• Bachelor’s degree in Medical Technology or Biology or equivalent work experience required
• 10 or more years of experience with 5 or more years of management experience in a clinical or academic laboratory is required, with CLIA/CAP and FDA regulations required
• Provide enterprise expertise in biospecimen management and specimen metadata standards, ensuring scalability, compliance, and strategic alignment
• Maintain advanced exposure to biomarkers and translational research applications supporting clinical and operational decision-making
• Lead strategic vendor development and enterprise vendor management, driving performance, accountability, and long-term partnership value
• Exercise executive-level judgment and decision-making under high-pressure and ambiguous situations
• Lead and develop high-performing teams, driving alignment to organizational goals and measurable outcomes
• Drive consistent achievement of high-performance standards in quality, accuracy, and operational efficiency
• Apply deep knowledge of medical terminology and advanced proficiency in laboratory information systems to optimize workflows and data integrity
• Demonstrate exceptional interpersonal and executive communication skills to influence and collaborate across all levels of the organization and with external partners
• Leverage advanced computer and systems proficiency to drive efficiency, reporting, and operational excellence