Director, Solutions Consulting

About the role

The Director, Solutions Consulting at Figma leads the AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. This role involves defining and executing the strategy for how the Solutions Consulting team partners with Sales, engages with customers, influences new business, and scales for greater impact.

Responsibilities

• Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
• Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
• Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
• Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
• Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
• Recruit, mentor, and develop the AMER Solutions Consulting leadership team
• Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
• Participate in regional industry events/organizations as a thought leader

Requirements

• 10+ years in customer-facing technical sales roles within SaaS
• 6+ years of management experience, including 2+ years managing managers (not individual contributors) within Solutions Consulting or Sales Engineering
• Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
• Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
• Strong cross-functional influence across Product and Customer Experience
• Strong understanding of our technical and competitive landscape
• Ability to thrive in a constantly evolving and growing environment

Preferred Qualifications

• Experience with MEDDICC sales qualification framework
• Prior experience managing managers
• Prior Figma, design or development experience

Benefits

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

Pay

Annual Base Salary Range: $258,400 - $348,000 USD

Schedule

This is a full time role that can be held from one of our US hubs or remotely in the United States.