Director, Sales Force Effectiveness

About the role

We're looking for a Director, Field Force Effectiveness on the Commercial Effectiveness team to help us expand what's possible for patients with serious diseases. Reporting to the Senior Director, Field Strategy and Operations, you'll serve as a strategic partner in planning, coordination, and management of field team support. You'll act as the liaison between field-based teams and Global Program Teams, fostering a collaborative environment where strategic decisions are grounded in insights and objectives from all key stakeholders, while providing subject matter expertise in targeting, call planning, and field force size and structure.

Responsibilities

• Lead the development and evolution of field force size and structure recommendations, including ongoing geographical validation and strategic enhancements for leadership consideration
• Provide subject matter expertise in targeting strategies and call planning to drive field performance and engagement
• Partner with field reporting and analytics teams to proactively monitor business performance, identify issues and opportunities, and recommend data-driven solutions
• Lead the creation of streamlined plans that integrate reporting and analytics into field initiatives to meet business objectives in partnership with field leadership
• Develop and present resources that support effective decision-making and change management for leadership use during initiative rollouts
• Consult with cross-functional partners on the impact and usability of reports and resources intended for field sales use
• Collaborate with field leaders to identify and fulfill communication needs, including field personnel guidance, policy changes, and operational actions
• Complete needs assessments based on senior leadership requests, align subject matter experts, facilitate solution generation, and summarize actions and results
• Work with the reporting and analytics team to develop standardized analysis and reporting templates for performance tracking, monitoring, and quarterly business reviews

Requirements

• A Bachelor's Degree along with 8+ years of progressive pharmaceutical commercial experience (sales, leadership, marketing, or market access), or a combination of education, training, and experience
• Advanced proficiency in Excel, PowerPoint, and communication
• Demonstrated strength in operations, project management, and execution
• Proven ability to establish and cultivate relationships and collaborate effectively with key stakeholders across the organization
• Ability to interface with Executive Leadership with confidence and subject matter expertise
• Strong consultative skills with experience facilitating cross-functional collaboration
• Experience generating and streamlining communication cadence aligned to organizational strategy
• Ability to translate complex data and analytics into actionable insights for field leaders

Qualifications

• Nice to have (but not required): Experience in rare or specialty disease commercial environments, Familiarity with CRM platforms and field force automation tools, 2+ years of experience managing a field team

Skills

• Advanced proficiency in Excel, PowerPoint, and communication
• Strong consultative skills with experience facilitating cross-functional collaboration
• Ability to translate complex data and analytics into actionable insights for field leaders

Benefits

Life at Insmed offers comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP). Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration are also available. The 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance are included. Current Insmed Employees: Please apply via the Jobs Hub in Workday. Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at TotalRewards@insmed.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Applications are accepted for 5 calendar days from the date posted or until the position is filled. For New York City Residents To assist in identifying candidates with qualifications matching those required and/or preferred for this role, Insmed uses an Automated Employment Decision Tool (“AEDT”) that employs artificial intelligence to analyze and score information provided in resumes and application materials including, but not limited to, skills, work experience, education, and job-related qualifications. The AEDT does not make final hiring decisions and all final hiring decisions are subject to human oversight and/or review. If you are an applicant for this role and a New York City resident, you have the right to request: A reasonable accommodation, if one is available under applicable law, by emailing TotalRewards@insmed.com; and/or An alternative selection process by emailing Privacy@insmed.com. Information about the type of data collected, the source of that data, and data retention practices related to the AEDT by emailing us at Privacy@insmed.com.