Director, Sales, Flex Pay

About the role

We are seeking an experienced and strategic Director of Sales to join our Flex Pay BNPL retail team. This person will play a pivotal role in driving revenue growth, building strategic partnerships, and expanding our footprint in BNPL.

Responsibilities

• Drive net-new business for Flex Pay by prospecting, qualifying, nurturing, and closing Enterprise and Mid-Market retail merchants.
• Create consultative sales presentations, RFP proposals, and own the end-to-end contract negotiation process for new opportunities.
• Develop and implement a data-driven sales strategy aligned with company goals to drive revenue growth and market penetration, while streamlining sales processes.
• Work closely with Product, Design, Data, Risk, Marketing, Legal, and other teams to ensure the Flex Pay team is continuously improving the product offering.
• Identify and cultivate strategic partnerships with merchants, PSPs, e-commerce platforms, and digital wallets to expand adoption of BNPL solutions.
• Own sales targets, pipeline management, and forecasting, ensuring consistent achievement of KPIs and revenue goals.
• Leverage customer feedback, market insights, and industry trends to refine sales approaches and inform product development and adoption.

Requirements

• 8-10 years of progressive sales leadership experience within BNPL or payments space.
• Deep understanding of the BNPL landscape, payment technologies, retail, e-commerce ecosystems, and payments service providers (PSPs).
• Track record of achieving ambitious revenue targets in a fast-paced, competitive market.
• Excellent communication, negotiation, and deal closing skills.

Qualifications

• Bachelor’s degree in business, finance, or a related field; MBA preferred.

Skills

• Strategic thinking and problem-solving skills.
• Strong interpersonal and relationship-building abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Experience in sales operations and process improvement.
• Knowledge of BNPL and payment technologies.

Benefits

What We Offer You:

• Competitive salary and stock option plan.
• Medical, dental and vision insurance with employer paid options.
• Flexible PTO.
• Opportunities for professional growth and development.
• Paid parental leave.
• Health & wellness initiatives.

Pay

Commensurate with experience.

Schedule

Remote

Environmental & Working Conditions

• Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations.
• Educates employees regularly input, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives.
• The role requires the ability to receive and exchange information with customers, peers, supervisors, and cross-functional partners through available communication channels, which may include meetings, email, phone, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges depending on business need.
• Employees working remotely are responsible for maintaining a secure and productive workspace with reliable internet connectivity that supports company systems and safeguards the confidentiality of company and customer information.