Director, Sales, Flex Pay

About the role

We are seeking an experienced and strategic Director of Sales to join our Flex Pay BNPL retail team. This person will play a pivotal role in driving revenue growth, building strategic partnerships, and expanding our footprint in BNPL.

Responsibilities

• Drive net-new business for Flex Pay by prospecting, qualifying, nurturing, and closing Enterprise and Mid-Market retail merchants.
• Create consultative sales presentations, RFP proposals, and own the end-to-end contract negotiation process for new opportunities.
• Develop and implement a data-driven sales strategy aligned with company goals to drive revenue growth and market penetration, while streamlining sales processes.
• Work closely with Product, Design, Data, Risk, Marketing, Legal, and other teams to ensure the Flex Pay team is continuously improving the product offering.
• Identify and cultivate strategic partnerships with merchants, PSPs, e-commerce platforms, and digital wallets to expand adoption of BNPL solutions.
• Own sales targets, pipeline management, and forecasting, ensuring consistent achievement of KPIs and revenue goals.
• Leverage customer feedback, market insights, and industry trends to refine sales approaches and inform product development and adoption.

Requirements

• 8-10 years of progressive sales leadership experience within BNPL or payments space.
• Deep understanding of the BNPL landscape, payment technologies, retail, e-commerce ecosystems, and payments service providers (PSPs).
• Track record of achieving ambitious revenue targets in a fast-paced, competitive market.
• Excellent communication, negotiation, and deal closing skills.

Qualifications

• Bachelor’s degree in business, finance, or a related field; MBA preferred.

Skills

• Strategic thinking and execution.
• Strong negotiation and relationship-building skills.
• Data analysis and reporting.
• Collaboration and partnership management.

Benefits

Competitive salary and stock option plan
Medical, dental and vision insurance with employer paid options
Flexible PTO
Opportunities for professional growth and development
Paid parental leave
Health & wellness initiatives

Pay

Commensurate with experience

Schedule

Commutes to office or works remotely

Environmental & Working Conditions

• Indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations.
• Employees regularly input, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives.
• The role requires the ability to receive and exchange information with customers, peers, supervisors, and cross-functional partners through available communication channels, which may include meetings, email, phone, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges depending on business need.
• Onsite work environments may include shared workspaces, standard office lighting, and moderate background noise typical of customer service or operational settings.
• Employees working remotely are responsible for maintaining a secure and productive workspace with reliable internet connectivity that supports company systems and safeguards the confidentiality of company and customer information.