Director, Sales Compensation

About the role

The Director, GIC Operations Excellence is a senior operational leader responsible for building and leading a new team within Salesforce's Global Incentive Compensation (GIC) organization, purpose-built to drive innovation across incentive compensation operations and processes.

Responsibilities

• Stand up and lead the new GIC Ops Excellence team, defining its charter, structure, and operating model.
• Diagnose operational friction across GIC's workflows and build a prioritized roadmap of improvement initiatives.
• Partner deeply across GIC functions (Comp Ops, Plan Ops, Analytics, Design/Policy) and with cross-functional teams to align on priorities, resources, and outcomes.
• Bring a builder's mindset: turning ideas into pilots, pilots into programs, and programs into durable operating infrastructure.

Requirements

• 10+ years of progressive experience in incentive compensation operations, strategy, and/or technology, with meaningful exposure to process transformation and/or technology-enabled change.
• 3+ years of people management or team leadership experience.
• Deep understanding of incentive compensation operations, systems, and/or sales compensation design.
• Demonstrated track record of successfully designing and implementing process improvements that reduced manual effort, improved accuracy, or scaled operational capacity.
• Strong command of process mapping methodologies and a structured approach to problem diagnosis and solution design.
• Experience working with data and analytics tools to drive insights and measure operational performance; familiarity with Tableau or similar BI tools a plus.
• Hands-on experience with or strong interest in AI and automation technologies and how they apply to sales compensation or finance operations.
• Exceptional project management skills with the ability to manage multiple workstreams across complex, cross-functional environments.
• Strong executive communication skills — both written and verbal — with the ability to influence senior stakeholders and translate complex operational concepts into clear narratives.

Qualifications

• Salesforce product experience (Spiff/ICM, Tableau, CRM) is a plus but not required.

Skills

• Process mapping methodologies.
• Data-driven decision making.
• Cross-functional collaboration.
• Team leadership and development.
• Automation and AI innovation.

Benefits

Not specified.

Pay

$164,000 - $261,500 annually.

Schedule

Not specified.