Director, Revenue Strategy & Operations, Americas

Airwallex is the only unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 250,000 businesses worldwide with fully integrated solutions to manage business accounts, payments, spend management, treasury, and embedded finance at a global scale. Founded in Melbourne, we have a team of over 2,300 innovators across 27 offices globally, backed by world-leading investors and valued at US$11 billion.

About the Role

As Director, Revenue Strategy & Operations, Americas, you will own the strategic roadmap for revenue growth across the Americas, defining and executing the multi-year GTM strategy for Airwallex’s products and channels. This role is based in New York or San Francisco.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles. You're humble, collaborative, and turn zero-to-one ideas into real products while driving end-to-end execution. You leverage AI to work smarter and solve problems faster.

About the Team

The Strategy & Operations team at Airwallex drives the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving, and deep business understanding to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently at scale.

Responsibilities

• Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions.
• Drive high-impact growth initiatives that accelerate Airwallex’s footprint in the U.S., Canada, and Latin America, working closely with senior leaders across Product, Sales, Marketing, and Finance.
• Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities.
• Influence product strategy by surfacing regional insights, identifying new opportunities, and ensuring alignment between product roadmaps and Americas revenue priorities.
• Represent the Americas in global planning forums, ensuring clarity, alignment, and crisp communication around strategy, priorities, and outcomes.
• Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish the operational cadence for the function.

Requirements

• 10+ years of experience in strategy, revenue operations, commercial leadership, or high-growth technology environments.
• Proven success leading teams and building strategic and operational capabilities at scale.
• Advanced analytical skills, including structuring data models, leveraging BI tools (Looker, Tableau), and driving insight-led decision-making.
• Excellent executive-level communication and presentation skills.
• A strong academic record with evidence of structured problem-solving capability.

Qualifications

• Fintech, financial services, or technology experience in a high-growth environment is advantageous.
• Experience in the financial services industry in a product role or business intelligence domain with a strong understanding of lending business, payments, or fintech.
• Familiarity with CRM platforms like Salesforce and data analytics tools.
• Experience with project management systems.
• Background in consulting (Bain, BCG, McKinsey).

Pay

Compensation range: $180,000 - $270,000.