Director, Revenue Operations & Strategy

About the role

You will sit at the intersection of finance, commercial strategy, and data — serving as the analytical and strategic engine behind how we grow and monetize our business. This is a high-impact, highly visible IC role with the opportunity to build out a team in the future.

Responsibilities

• Define and drive the strategic plan for how Talkiatry grows revenue — across markets, payers, care lines, and patient segments.
• Build the analytical foundation for GTM decisions — market sizing, payer mix optimization, pricing strategy, patient / payor reimbursement performance, network expansion modeling, and referral channel performance.
• Turn data into clear recommendations that shape commercial strategy.
• Partner on product strategy. Work closely with the Product team to define data and tooling requirements that support revenue growth.
• Drive Commercial partnership. Serve as a strategic partner to the Chief Growth Officer on contract renewal and payer strategy, including rate negotiations, reimbursement optimization, and payer mix management.
• Support strategic transactions. Lead financial modeling, market analysis, and diligence support for JV structures, payer partnerships, and market expansion decisions.
• Own revenue forecasting and financial modeling. Build and maintain the revenue model — bottoms-up and tops-down — with investment-banking-level rigor.
• Drive the operating cadence. Lead revenue performance reviews, quarterly business reviews, board reporting, and investor updates — ensuring leadership always has a clear, accurate picture of where we stand and where we’re going.

Requirements

• 8+ years of experience in investment banking, private equity, strategic finance, FP&A, or a mix - healthcare experience strongly preferred.
• Expert SQL skills you write complex queries fluently and have built reporting infrastructure that executives rely on.
• Proven track record partnering with senior stakeholders and driving measurable commercial outcomes.
• Familiarity with healthcare revenue dynamics — payer contracting, revenue cycle management (RCM), healthcare regulatory and data privacy requirements, reimbursement, network economics, preferred but not required.
• Able to be a “player-coach” — hands-on, proactive, and comfortable rolling up sleeves to get work done.

Qualifications

• High energy and ownership mindset.
• Operational leadership skills.

Skills

• Strategic thinking.
• Technical rigor.
• Commercial acumen.
• Product orientation.
• Executive presence.

Benefits

Top-notch team: we’re a diverse, experienced group motivated to make a difference in mental health care
Collaborative environment: be part of building something from the ground up at a fast-paced startup
Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!

Pay

$200K - $250K

Schedule

Flexible, with the option to work from home 3-4 days/week