Director of Revenue Strategy

About the role

The Director of Revenue Strategy will lead pricing, forecasting, and inventory optimization for one of Boston’s most iconic attractions. This role maximizes ticket revenue and yield across all products, dayparts, seasons, and distribution channels while balancing public ticket sales and private events.

Responsibilities

• Design, implement, and continuously refine a dynamic pricing strategy across all ticket types, dayparts, and seasons
• Forecast demand by date, time, and product; optimize capacity allocation and sell-out strategies
• Maintain Ticketing platform pricing, ticket bundles, event messaging, OTA connections, third-party reseller connections, etc.
• Main point of contact for Ticketing platform, updates, maintenance, etc.
• Works with Director of Finance, client Financial Analyst, General Manager and other internal sources to analyze performance, present insights, forecasts, and recommendations to senior leadership
• Pricing, contracts, and performance of OTAs and third-party resellers
• Partner with Marketing, Sales, Events, and Operations to launch new products, bundles, and premium experiences
• Conduct highest-and-best-use and displacement analysis between ticket sales and private events
• Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
• Define KPIs, analyze performance, and present insights, forecasts, and recommendations to senior leadership in a clear and actionable manner
• Lead pricing system optimization and ensure data integrity across ticketing, CRM, and finance tools

Requirements

• Excellent communication and presentation skills, with the ability to partner effectively with both leadership and property teams
• Strong proficiency in financial modeling and forecasting techniques
• Excellent analytical skills, with the ability to interpret complex data and generate actionable insights
• Experience managing OTA distribution and channel mix
• Advanced Excel, SQL/BI tool proficiency. Experience with ticketing and CRM systems a plus

Qualifications

• Bachelor’s degree in finance, Accounting, Business Administration, hospitality or a related field preferred
• 3-5+ years of revenue management, pricing, or analytics experience (attractions, hospitality, entertainment, or ticketed venues preferred)

Skills and Abilities

• Excellent organizational, planning, and interpersonal skills
• Excellent written and verbal skills
• Ability to prioritize multiple projects
• Professional presentation, appearance, and work ethic
• Ability to work long and irregular hours, may vary due to functions and may include days, evenings, weekends, and holidays
• Strong skills in forecasting, demand analysis, and pricing strategies to optimize profitability
• Proficiency in Microsoft Office including excel, revenue management software platforms, ticketing systems
• Ability to work under limited supervision, and interact with all levels of staff, including management and client representatives
• Ability to translate data into clear, actionable business decisions

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.