Director, Revenue Operations - Credits

Responsibilities

• Own the health and performance of the Credits function, focusing on compliance risk and operational throughput
• Design and execute a scalable credits operating model for both steady-state and surge readiness
• Establish clear governance processes for prioritization and escalation across credit populations
• Drive visibility into credits performance through disciplined reviews and key performance indicators
• Adhere to regulatory requirements and build strong internal controls
• Translate enterprise priorities into a credible credits strategy focused on mitigating financial exposure
• Champion operational innovation through advanced analytics, automation, and workflow optimization

Qualifications

• Bachelor's degree required; Master's degree preferred in Business, Healthcare Administration, or related field
• 5+ years of progressive leadership experience overseeing revenue cycle, credits, collections, or related teams
• Proven success in leading complex operational functions with measurable results in a matrixed environment
• Experience managing compliance-sensitive workflows and cross-functional initiatives
• Strong strategic thinking, operational judgment, and executive communication skills
• Healthcare revenue cycle experience strongly preferred

Benefits

• Comprehensive benefits including medical, dental, and vision coverage with 401(k) match
• Support for family needs including EAP sessions, counseling, and maternity/paternity leave
• Professional development programs with opportunities for career growth and online training resources

Pay

• $115,000 – $183,000 annually

Schedule

• Remote - US based candidates only, no visa sponsorship available