Director, Revenue Operations
Runpod · United States · 1 wk ago
RemoteRemoteSales$180k–$250k/yrFull-time
Responsibilities
- Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success
- Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion
- Maintain revenue reporting models supporting ARR, MRR, NRR, CAC, LTV, and forecasting metrics
- Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools
- Forecasting and Pipeline Management
- Design and manage revenue forecasting processes across enterprise and PLG motions
- Lead weekly pipeline reviews and establish CRM hygiene standards
- Build dashboards and reporting infrastructure for executive and board level visibility
- Compensation, Quota, and Territory Design
- Partner with Finance and executive leadership on compensation planning and territory design
- Build scenario planning models for quota capacity and headcount forecasting
- Ensure compensation plans and payouts are accurate and transparent
- Deal Desk and Enablement Leadership
- Provide strategic oversight for Deal Desk and Enablement functions
- Partner on CPQ implementation, onboarding infrastructure, and GTM playbook development
- Cross Functional Alignment
- Serve as the operational bridge between Sales, Marketing, Finance, Legal, and Customer Success
- Partner with Finance on revenue recognition and ARR reporting standards
- Partner with Legal on contract workflows and governance
- AI Powered Operations
- Implement AI tools and workflow automation across Revenue Operations
- Evaluate AI assisted forecasting, pipeline scoring, and automation platforms
- Build scalable operational systems that improve efficiency without requiring proportional headcount growth
- 8 to 12 years of experience in Revenue Operations, Sales Operations, or GTM strategy roles
- At least 3 years in a senior or director level leadership role
- Experience building Revenue Operations infrastructure in high growth SaaS, PaaS, or infrastructure companies
- Deep CRM expertise with Salesforce preferred
- Strong understanding of forecasting, revenue metrics, and GTM analytics
- Experience supporting both PLG and enterprise sales motions
- Experience designing compensation plans, quota frameworks, and territory models
- Strong cross functional leadership and communication skills
- Experience implementing operational structure in fast growing environments
- Active use of AI tools for operational efficiency and forecasting workflows
- Experience with usage based pricing and consumption models
- Experience implementing CRM, CPQ, or forecasting platforms
- Experience supporting technical GTM organizations selling to enterprise buyers
- Experience in high growth startup or scaleup environments