Director, Revenue Operations

Key Responsibilities

• HubSpot Management and Backend Reporting : Own and build out the full HubSpot CRM ecosystem across all portfolio brands, including pipeline architecture, workflow automation, custom properties, and reporting infrastructure.
• Build and maintain backend reporting and dashboards that give leadership real-time, full-funnel visibility into commercial performance across every entity.
• Maintain clean, auditable, and accurate data at all times, holding every commercial function to a high standard of CRM hygiene and discipline.
• Drive adoption and proper utilization across SDR, AE, and Customer Success teams, and manage integrations with supporting platforms including Apollo and LinkedIn Sales Navigator.
• Forecasting and Live Leadership Support : Build and manage revenue forecasting across the portfolio, delivering accurate monthly, quarterly, and annual projections built on clean data and sound methodology.
• Construct and maintain pipeline coverage models using historical trends and cross-entity commercial data to support predictable, scalable growth.
• Participate in weekly leadership and team huddles with live, active reporting, presenting pipeline health, forecast accuracy, and performance trends and adjusting analysis in real time as questions arise.
• Produce standardized reporting across all brands using consistent definitions and methodologies so leadership always works from one version of the truth.
• Quota and Compensation Administration : Build and maintain quota models, territory frameworks, and sales capacity plans in line with growth targets set by revenue leadership.
• Calculate and administer variable compensation plans across the full commercial organization, including SDRs, Account Executives, Customer Success Managers, and Customer Success Liaisons.
• Model compensation scenarios to support new hire planning, quota changes, and organizational adjustments across all brands.
• Maintain clean, auditable compensation records and deliver timely, accurate payout calculations to Finance.
• Cross-Functional Support Across Sales and Customer Success : Provide hands-on operational support across both sales and customer success functions, stepping in wherever the business needs reporting, analysis, or process help.
• Serve as the revenue operations point of contact for Finance, Clinical, Compliance, and Implementation teams on matters related to commercial data, reporting, and process execution.
• Support pricing analysis, deal economics, and P&L inputs in partnership with revenue leadership.
• Identify and flag process gaps across the commercial organization and implement solutions that improve efficiency and scale in a fast-moving, multi-brand environment.

Qualifications

• 5 or more years of progressive experience in Revenue Operations, Sales Operations, or a closely related commercial function.
• Expert-level mastery of HubSpot CRM, including pipeline architecture, workflow automation, custom reporting, and backend system management; candidates who have configured and built HubSpot from the ground up are strongly preferred.
• Demonstrated ability to build and maintain revenue forecasting models, quota architectures, and territory frameworks in a fast-paced, high-growth environment.
• Proven experience administering variable compensation plans across multi-role sales organizations.
• Strong analytical skills with the ability to translate complex commercial data into clean, leadership-ready reporting and present it with confidence in a live setting.
• Comfort operating across multiple brands and functions at speed, supporting both sales and customer success without losing accuracy.

The Impact

• Infrastructure That Scales the Business : The CRM architecture, forecasting models, and compensation frameworks you build from scratch become the operating backbone of a $100M-plus revenue organization spanning six companies and multiple verticals.
• Intelligence That Drives Decisions : The reporting you build and the analysis you bring to every leadership huddle directly shapes how the executive team allocates resources, sets targets, and calls the business.
• Commercial Operations at Portfolio Scale : As the single revenue operations owner across the entire Ciullo, Inc. portfolio, you will develop a rare, cross-industry view of how a multi-brand holding company grows, and you will have the direct authority to build the systems that make it happen faster.

Compensation & Benefits

• Competitive base pay: $150,000 – $160,000 annually.
• Positioning within range is determined by depth of HubSpot expertise, forecasting experience, and multi-entity operational scope.
• Additional Compensation Performance-Based Bonus: Annual bonus tied to data quality, forecast accuracy, and operational milestones. Target structure defined at time of offer.
• Benefits Include Unlimited PTO Medical, Dental, Vision, and supplemental insurance options 401(k) Plan with 3.5% Company Match Company-provided equipment