Director, Revenue Operations

Responsibilities

• Partner with business and sales leadership to translate strategic objectives into actionable sales initiatives, operating plans, and performance management cadence
• Lead and support annual and ongoing new revenue creation processes, including market segmentation, sales capacity planning, territory design, quota allocation, sales training, and rewards
• Pipeline Management and Forecasting: Improve forecasting discipline, pipeline visibility, and sales performance tracking by establishing consistent processes, metrics, and review cadences
• CRM, CPQ, and Data Governance: Drive data quality, governance, and adoption across Salesforce, CPQ, and other sales platforms to ensure accurate reporting, efficient workflows, and reliable business insights
• Performance Analytics: Build, maintain, and enhance dashboards and reporting tools that monitor key performance indicators, including sales velocity rate, conversion rates, bookings, sales productivity, and other commercial metrics
• Process Optimization: Standardize and improve commercial workflows to increase efficiency, reduce friction, and enable more effective sales execution
• Cross-Functional Collaboration: Work closely with sales, marketing, finance, operations, and customer success teams to ensure alignment across revenue-generating activities

Qualifications

• Must possess one of the following:
• Bachelor’s degree in Business Administration, Marketing, Finance, Analytics, or a related field of study
• Associate’s degree in Business Administration, Marketing, Finance, Analytics, or a related field of study with a minimum of five (5) years of working experience with Salesforce CRM, and CPQ/pricing tools
• High school diploma with a minimum of seven (7) years of working experience with Salesforce CRM, and CPQ/pricing tools
• Minimum of seven (7) years of experience in revenue operations, sales operations, sales strategy, business operations, or sales leadership
• Minimum of three (3) years of professional experience with Salesforce CRM, and CPQ/pricing tools
• Strong Excel-based analytical and financial modeling skills
• Strong data analysis, reporting, and dashboard development capabilities
• Working knowledge of business intelligence tools, preferably DOMO
• Excellent communication, executive presentation, and storytelling skills
• Proven ability to effectively lead change, collaborate cross-functionally, and influence senior stakeholders
• Strong strategic thinking, problem-solving, and supportive skills
• Demonstrated project management skills with the ability to manage multiple priorities

Preferred Qualifications

• Strong experience in sales activity benchmarking, sales velocity KPIs, including sales capacity planning, territory design, and quota setting
• Supporting B2B project-based industries, such as building technologies, security systems, HVAC, fire suppression, elevator, or related industries with a large field sales footprint
• Experience with Salesforce reporting, dashboarding, data governance, and adoption initiatives
• Master of Business Administration (MBA), Marketing, Finance, Analytics, or a related field of study
• Project Management Professional (PMP) certification

Benefits

• Salary Range: $150,000 - $170,000 + bonus eligible
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s matching 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Pay

Salary Range: $150,000 - $170,000 + bonus eligible

Schedule

Not specified