Director Revenue Management

Job Summary

The Director of Revenue Management at UNC Charlotte Marriott is responsible for maximizing revenue, profit, and market share associated with rooms and function spaces. This role requires excellent leadership skills, knowledge of transient, group, and catering customer segments, and experience in revenue management.

Why Join Us?

Be part of a winning, award-winning team. Play a vital role in our continued growth. Impact guests' experiences and community connections. Enjoy a friendly, inclusive, and energizing work environment. Grow your career in hospitality with a company that believes in making the ordinary extraordinary.

Responsibilities

• Maximize revenue, profit, and market share associated with rooms and function space of assigned hotels.
• Work with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.
• Ensure sales training is provided to Front Office and Reservation associates.
• Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
• Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
• Manage and maintain relationships with OTA Market Managers and ensure best representation on third-party web sites.
• Develop monthly room's revenue forecast to be accurate within 5%.
• Perform special projects and other responsibilities as assigned.

Qualifications

• Four year degree preferred.
• Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.
• Excellent knowledge of transient, group, and catering customer segments.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
• Excellent understanding of total hotel revenue management concepts, processes, and systems.
• Understands both Brand strategies and cultures.
• Knowledge of advanced revenue management techniques.
• Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
• Negotiate, convince, sell and influence professionals and or associates.
• Able to work under pressure and have the ability to complete multiple tasks simultaneously.
• Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training.
• Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.

Benefits

• Bonused position.
• Medical, dental, & vision insurance.
• Health savings and flexible spending accounts.
• Basic Life and AD&D insurance.
• Paid time off for vacation, sick time, and holidays.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Tuition Reimbursement.
• Great discounts on Hotels, Restaurants, and much more.