Director - Retail Operations - USA Store Ops Gen

About the role

Fossil Group is seeking a forward-thinking Director Retail Operations dedicated to modernizing the retail landscape through data-driven innovation and operational excellence. This leader will transform store operations into a powerful engine for long-term, positive sales growth and an unparalleled brand experience by implementing sustainable growth strategies and cultivating a high-performance culture.

What You Will Do In This Role

• Champion a modern retail strategy that leverages technological advancements and process innovation to drive sustainable sales growth and operational agility
• Define and execute high-impact standards for retail and outlet projects, ensuring every initiative is a catalyst for business results and brand elevation
• Strategically validate project details, timelines, and budgets to ensure absolute alignment with long-term growth objectives and company vision
• Oversee and maintain project budgets
• Optimize operational workflows to scale revenue and maximize profitability through a culture of continuous improvement and excellence
• Utilize advanced hindsighting and post-analysis to refine future strategies, focusing on data-backed outcomes that propel business expansion
• Establish strong collaborative working relationships
• Effectively communicates updates to business partners
• Manage and develop Store Operations team in meeting target goals and timelines of executing all projects and strategies

Qualifications

• 8+ years experience managing and/or directing retail store based operations
• Proven track record creating efficiency with introducing store equipment updates, meeting deadlines, and cost/benefits
• Strategic ideas implemented within deadlines and budgets
• Expertise in building and maintaining effective cross-functional relationships with business partners and both internal and external clients
• Proven ability to exercise strong leadership and leverage strategic influence to achieve key business objectives and organizational goals
• Handle a fast paced, dynamic, and flexible environment
• Strong verbal and written communication skills with excellent follow-up
• Good listening skills
• Ability to travel 5-10% of the year
• Bachelor's degree preferred