Director, Retail Operating Systems & Applications

What We're Looking For

• 10+ years of progressive experience in retail technology
• 6+ years in a leadership or management position
• Proven track record of delivering digital transformation or innovation initiatives
• Demonstrated strength in competitive research, industry trend analysis, and innovation
• Bachelor's degree; Master's degree or relevant certifications preferred
• Excellent collaboration and stakeholder management skills

What You'll Be Doing

• Build strong relationships with internal and external stakeholders
• Partner with cross-functional teams to co-create innovative, industry-specific solutions
• Contribute to the on-going evolution of the retail technology strategic roadmap
• Provide thought leadership on navigating local industry disruptions and capitalizing on opportunities
• Oversee the local lifecycle of retail technology projects
• Act as the voice of the customer, ensuring solutions are tailored to meet Maison-specific requirements
• Develop a deep understanding of the retail customer experience, pain points, new use cases, regulatory environments, and competitive landscapes
• Drive change management and cultural adoption of digital-first tools and practices across the Maison

Who We Are

The Director, Retail OS & Applications serves a transformative role in retail operations, supporting growth within the Retail network. This position requires a blend of strategic thinking, industry expertise, problem-solving capabilities, and a customer-centric approach to bridge the communication of market needs to local and global leadership.

Where You'll Work

This position reports to the Director, Retail Operations and is based in New York City.

What You'll Get

• A transformative role in retail operations
• Opportunities for career development
• Compensation and benefits package

How To Apply

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview.