Director Residential Services - St. Vincent Villa

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO etc. Also remove duplicated lines. Must not create sections with filler like "commensurate with experience". Pay: posting includes Salary: $110,000 per year. So we can have Pay section with that. Schedule: Work Schedule: 37.5 hours per week Monday-Friday, flexibility required evenings/weekends. So Schedule section. Benefits: "We offer a wide range of benefits..." list items: Health/Dental/Vision, Vacation/sick/holiday pay, 403(b) Retirement Plan with discretionary employer contribution, Tuition Reimbursement, Paid Parental Leave. So Benefits section. About the role: The description after Salary line: "Catholic Charities of Baltimore, St. Vincent Villa is seeking a Director of Residential Services to provide strategic and operational leadership..." That's about the role. Could be About the role. Responsibilities: The list under "Job Duties & Responsibilities". So Responsibilities section. Requirements: Education & Experience Requirements and Certification/Licensure. Could be Requirements. Qualifications: maybe combine? But we have Education & Experience Requirements and Certification/Licensure. Could treat as Requirements. Qualifications maybe not needed if overlapping. The instruction: use headings for sections e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should include only those with content. We have content for About the role, Responsibilities, Requirements (education/experience + cert), Skills (Required Skills & Abilities), Benefits, Pay, Schedule. Qualifications maybe not separate; we could omit if no distinct content beyond Requirements. But we could treat Requirements as qualifications? However they said prefer few substantive sections over many thin ones. We could combine Education & Experience and Certification into Requirements. Skills separate. So we will have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule. We must not include filler like "commensurate with experience". Not present. We need to use

• for any list of duties/requirements/benefits. For prose use

  . For headings

  . Ensure we preserve all substantive info. Let's extract content. About the role paragraph: "Catholic Charities of Baltimore, St. Vincent Villa is seeking a Director of Residential Services to provide strategic and operational leadership for St. Vincent’s Villa’s residential treatment program, ensuring safe, therapeutic, and compliant care across all residential units. This role is responsible for leading staff, strengthening program quality, and fostering a trauma-informed environment that supports resident well-being, staff success, and meaningful outcomes in alignment with the values, commitment, and mission of Catholic Charities." We can keep as one

  . Responsibilities: list of duties. Each bullet starts with a verb. We'll put each as

  . Ensure we keep all details. Let's copy duties: - Directs the overall operation of the Residential Services Department, with full accountability for administrative oversight, operational effectiveness, regulatory alignment, and achievement of program goals and organizational priorities. - Directs, hires, supervises, and evaluates residential leadership staff, including Unit Managers, the Residential Services Manager, Building Supervisor(s), Night Supervisor, and Recreation Therapist, with accountability for workforce performance, staff development, and consistent management coverage across shifts. - Ensures residential units operate in a safe, therapeutic, and standardized manner in compliance with agency policies, licensing, accreditation, and regulatory requirements, while maintaining fidelity to CARE (Children and Residential Experiences) and TCI (Therapeutic Crisis Intervention) philosophies and practices. - Maintains department staffing within budget and in accordance with required staff-to-child ratios, ensuring adequate coverage to support safety, continuity of care, and program effectiveness. - Oversees recruitment, hiring, and orientation for residential staff in partnership with Talent Acquisition and hiring managers, ensuring timely hiring, effective onboarding, and readiness of new employees to meet program expectations. - Oversees training compliance for the Residential Department, ensuring staff complete and maintain all required training, compliance gaps are addressed promptly, and workforce readiness supports safe and effective service delivery. - Partners with the Program Director of Clinical Services to integrate clinical treatment and residential care, promoting coordinated service delivery and consistent therapeutic interventions across the program. - Collaborates with Villa Maria School leadership to establish and monitor shared goals for student progress, ensuring alignment of academic, behavioral, and therapeutic interventions and accountability for student outcomes. - Promotes interdepartmental collaboration by facilitating communication, coordination, and crossfunctional problem-solving to strengthen working relationships and service delivery. - Oversees quality recreational programming across St. Vincent’s Villa, ensuring unit-based and program-wide activities support therapeutic goals, resident engagement, and overall program quality. - Conducts post-restraint administrative debriefings to evaluate incidents, identify follow-up actions, and reinforce practices that support safety, compliance, and continuous improvement. - Represents Residential Services on leadership teams, committees, and assigned workgroups, contributing operational insight and advancing quality, safety, and risk management priorities. - Serves as liaison to the Consumer Quality Team, ensuring residential program concerns, quality initiatives, and feedback are communicated, addressed, and incorporated into improvement efforts. - Leads special projects assigned by the Associate Administrator, ensuring deliverables are completed effectively and responsively to evolving program and operational needs. - Performs other duties as assigned in support of departmental, programmatic, and organizational objectives. We'll keep all. Requirements: Education & Experience Requirements plus Certification/Licensure. Education & Experience Requirements: - Master's degree in Human Services, Social Work, Behavioral Science, or related field. - Five (5) years’ experience in a residential treatment environment. - Five (5) years’ supervisory experience. Certification/Licensure: - LCPC or LCSW license in good standing in the state of MD. - Therapeutic Crisis Intervention (TCI) training within 45 days of hire and Children and Residential Experiences (CARE) training within six (6) months of hire and maintained thereafter. - CPR/First Aid within 45 days of hire and maintained thereafter. We'll list as

  . Skills: Required Skills & Abilities list. - Demonstrates sound judgment, discretion, and professionalism in all interactions, maintaining confidentiality, integrity, and trust in sensitive and high-stakes situations. - Demonstrates strong leadership and relationship-building skills, with the ability to engage, motivate, and guide staff while fostering accountability, teamwork, and a positive work environment. - Applies critical thinking, sound decision-making, and effective problem-solving skills to address operational, staffing, and programmatic challenges in a timely and informed manner. - Utilizes effective conflict resolution skills to address concerns constructively, strengthen working relationships, and maintain a safe and productive environment. - Demonstrates exceptional planning, organization, and prioritization skills, with the ability to manage competing demands, delegate effectively, and ensure work is completed efficiently and accurately. - Communicates clearly and effectively, both verbally and in writing, to support collaboration, leadership presence, and consistent follow-through across teams and stakeholders. - Demonstrates proficiency in computer systems and standard business software required to perform job functions, including Windows-based applications, web browsers, Microsoft Outlook, and preferred proficiency in Microsoft Word, Excel, PowerPoint, Teams, and OneDrive. We'll list. Benefits: list items. - Health/Dental/Vision - Vacation/sick/holiday pay - 403(b) Retirement Plan with a discretionary employer contribution - Tuition Reimbursement - Paid Parental Leave Pay: Salary: $110,000 per year. Schedule: Work Schedule: This position is regularly scheduled for 37.5 hours per week, Monday through Friday. As this is a 24/7 residential treatment center, flexibility is required to meet the needs of the center. The employee must be available to work evenings and weekends as needed, which may include adjusting their regular work schedule based on operational needs. We'll put as

  . We must not include boilerplate like EEO etc. At end there is "Join Catholic Charities..." and "Catholic Charities is an equal opportunity employer". That's boilerplate/EEO; remove. Also remove "Physical Requirements & Work Environment" section? That's substantive? It describes physical requirements. Should we include? The instruction: include a section only when posting has real specific content. It does have content. But we don't have a heading for Physical Requirements in the list of allowed headings. The allowed headings list does not include Physical Requirements. So we must either drop it or incorporate into another section like Requirements or Skills? The instruction: Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we should use those headings. It didn't say we cannot use other headings, but likely we should stick to those. However we have substantive content about physical requirements; we could incorporate into Requirements or Skills? Might be better to add a section "Requirements" already includes education/experience; we could add physical requirements under Requirements as well. But the instruction: "Prefer a few substantive sections over many thin ones." So we could merge physical requirements into Requirements or maybe into Skills? Probably Requirements is appropriate: includes education, experience, certification, and physical requirements. We'll add physical req bullets under Requirements. Let's extract physical requirements: - This position requires an on-site presence based on the core and essential functions of the role. - Works a flexible schedule and has a regular, ongoing presence on various shifts, including evenings and weekends. - Adjusting or moving objects up to 20 lbs. in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties. - Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role. - Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties. We'll add as

  under Requirements. Now ensure we didn't duplicate any content. Also remove "Work Schedule" duplication? Already covered. Now produce HTML. Structure:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • Master's degree in Human Services, Social Work, Behavioral Science, or related field.
  • Five (5) years’ experience in a residential treatment environment.
  • Five (5) years’ supervisory experience.
  • LCPC or LCSW license in good standing in the state of MD.
  • Therapeutic Crisis Intervention (TCI) training within 45 days of hire and Children and Residential Experiences (CARE) training within six (6) months of hire and maintained thereafter.
  • CPR/First Aid within 45 days of hire and maintained thereafter.
  • This position requires an on-site presence based on the core and essential functions of the role.
  • Works a flexible schedule and has a regular, ongoing presence on various shifts, including evenings and weekends.
  • Adjusting or moving objects up to 20 lbs. in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties.
  • Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
  • Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure