Sr. Director of Residential Services
Orchard Village · Skokie, IL · 3 wk ago
ManagementFull-time
What You'll Do
- Provide leadership, coaching, and support to the residential management team
- Ensure compliance with Illinois DHS Rule 115 & 116, HCBS Settings Rule, Medicaid Waiver requirements, CARF standards, and agency policies
- Lead quality assurance, risk management, auditing, corrective action planning, and regulatory readiness efforts
- Analyze operational trends, incidents, staffing patterns, training compliance, and service outcomes to drive continuous improvement
- Oversee residential program performance and support strategic planning initiatives
- Partner with Human Resources on recruitment, retention, onboarding, and staff development efforts
- Lead preparation and response efforts for DHS surveys, audits, licensing reviews, and OIG investigations
- Collaborate with families, guardians, nursing, behavioral health, and interdisciplinary teams to ensure exceptional client outcomes
Qualifications
- Required:
- Bachelors Degree in Social Work, Psychology, Human Services, or related field
- 7-10 years of progressive leadership experience supporting individuals with developmental disabilities
- Illinois QIDP Certification or eligibility
- Knowledge of Illinois DHS regulations, Medicaid Waiver programs, HCBS requirements, and residential operations
- Experience leading compliance, quality assurance, and operational improvement initiatives
- Strong leadership, communication, analytical, and team development skills
- Valid drivers license and reliable transportation
- Preferred:
- Masters Degree in a related field
- Experience with CARF accreditation standards
- Experience overseeing multiple residential programs or locations