Director, Regional Practice

O.N.E Purpose

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Position Overview

The Regional Practice Director drives both short- and long-term organizational growth by influencing revenue cycle performance across a portfolio of ambulatory and physician practices within an assigned region. This role provides hands-on regional leadership focused on standardization, continuous improvement, and alignment to revenue cycle best practices in partnership with clinical, revenue cycle, and technology stakeholders. This position requires a strong onsite presence (approximately 75% travel) within South Florida to support regional practices and ensure consistent execution and performance outcomes.

Key Responsibilities

• Influence practice leaders and administrators on day-to-day revenue cycle performance to achieve financial and operational targets
• Drive standardization of workflows and operating practices across regional practices to align with enterprise revenue cycle best-practice metrics
• Partner with Revenue Cycle, Clinical, and IT teams to identify and implement process improvements that reduce variation and improve outcomes
• Analyze performance data and trends to proactively identify gaps, risks, and opportunities across the region
• Guide adoption and consistent utilization of enterprise tools, policies, and workflows
• Escalate systemic issues and partner on solutions that improve performance, efficiency, and partner satisfaction
• Ensure sustained improvement through ongoing performance monitoring, feedback loops, and continuous optimization

Qualifications

• Bachelor’s degree required; Master’s degree preferred (Healthcare Administration, Business, or related field)
• 7+ years of progressive leadership experience in healthcare revenue cycle, physician practice operations, or ambulatory services
• Strong understanding of end-to-end revenue cycle performance within physician/practice settings (front-end through back-end)
• Proven ability to influence leaders and drive change across multiple sites or regions
• Experience leveraging data and analytics to inform decision-making and performance improvement
• Demonstrated success in leading process standardization and operational transformation initiatives
• Excellent communication and stakeholder management skills

Travel Requirements

Approximately 75% onsite travel within South Florida required to support regional practices

Benefits

Join an award-winning company with multiple recognitions including: - Five-time winner of “Best in KLAS” - Black Book Research's Top Revenue Cycle Management Outsourcing Solution - HFMA MAP Awards for High Performance in Revenue Cycle - Everest Group's RCM Operations PEAK Matrix Assessment - Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards - Energage Top Workplaces USA - Fortune Media Best Workplaces in Healthcare - Monster Top Workplace for Remote Work - Great Place to Work certified Our benefits package includes: - Comprehensive healthcare, time off, retirement, and well-being programs - Professional certifications and tuition reimbursement - Quarterly and annual incentive programs - Reasonable accommodations for qualified individuals with disabilities - Equal employment opportunity and anti-discrimination policies

Employment Disclaimers

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.