Director Regional FBO Operations West

Location: Dallas, TX, US, 75235 | Flexible Work Arrangement: Hybrid | Job Category: Fixed Base Operations (FBO) | Career Level: Management

About the role

At Jet Aviation, we are artisans of aviation—crafting journeys for our clients in the smoothest form since 1967. Today, our global team of 4,000+ professionals spans 50 locations, united by a passion for service excellence, safety, and the spirit of “enabling global flight.” As Regional FBO Director, you will direct all operational aspects of multiple FBO sites—leading customer service, line service, ground support, and more—while shaping our company's future culture as a visible, hands-on leader. This is not just a management position; it’s a career launchpad for aviation change-makers ready to drive initiatives, develop people, and foster an environment where teams thrive together. You will be the critical link between base-level teams and executive leadership, breaking down barriers, advocating for resources, and never losing sight of “how we make work, work for everyone.” In this hybrid, high-travel role, you’ll champion Jet Aviation’s values internally and within the industry. This is a full time, travel heavy position based out of a Jet Aviation US location. Expect significant travel to your assigned locations.

Responsibilities

• Lead and inspire FBO teams to deliver operational excellence—balancing safety, efficiency, and top-tier customer service at every base you support.
• Work with each location to develop and finalize budgets, aligning operational needs with financial goals and business priorities.
• Develop, coach, and resource team members across functions; you’re energized by time spent “on the floor,” listening to feedback, and translating it into action.
• Foster a positive, inclusive, and communicative culture where everyone feels heard and empowered to excel.
• Align site-based operations with Jet Aviation’s standards, regulatory requirements, and strategic goals, ensuring full compliance and best-in-class performance.
• Collaborate with your peers, GMs, and executive leadership to drive improvement, fuel business growth, and uphold the Jet Aviation brand across the industry.
• Represent Jet Aviation with pride within industry forums, regulatory bodies, and the greater General Dynamics network, reinforcing our reputation for trust, quality, and excellence.
• Prepare for a future leadership pipeline—this position is designed to grow into senior roles within Jet Aviation.

Qualifications

You are a leader who believes in being present—connecting not just with General Managers but with every FBO team member. You know that the best results come from building bridges, removing obstacles, and deeply understanding the day-to-day realities of our people. Candidates with demonstrated FBO leadership experience will stand out, but we value proven people leaders—especially internal talent ready for a broader mandate. You are authentic, approachable, and skilled at engaging individuals from all backgrounds. Your communication style is open, positive,