Director, Regional Account Directors (Remote)

About the role

This is a unique opportunity to lead a high-impact Market Access team at the intersection of payer strategy, customer engagement, and commercial execution. As Director, Regional Account Directors, you will shape access strategies with some of the industry’s most influential payers, PBMs, and GPOs while developing a high-performing team focused on expanding patient access to Insulet’s innovative diabetes solutions. The role offers significant visibility across senior leadership, the ability to influence business strategy, and the chance to drive measurable outcomes that improve coverage, reimbursement, and patient access while helping transform diabetes care. The Director, Regional Account Directors leads the RAD team responsible for advancing regional payer access strategy, customer engagement, and account execution across key GPO, PBM downstream, payer, state Medicaid’s, and related customers. This role sets team priorities, coaches strategic account planning, and ensures alignment to organizational goals related to coverage, pricing, pull-through, revenue, and patient/provider access to Insulet’s portfolio of products and services. The leader will guide RADs in building trusted advisor relationships with payer stakeholders, translating national and regional strategies into actionable account plans, and delivering measurable access outcomes. Success in this role requires strong people leadership experience, market access expertise, cross-functional influence, and the ability to develop a high-performing team that executes with clarity, consistency, and accountability.

Responsibilities

• Lead the Regional Account Director team in the development and execution of strategic account plans across assigned GPO, PBM downstream, payer, and related customers.
• Set clear team priorities, performance expectations, and execution frameworks that support organizational goals related to access, coverage, pull-through, revenue, and patient/provider access.
• Guide RADs in building relationships across operational, strategic, and executive levels within payer organizations, ensuring the team understands key stakeholders, decision pathways, and influence opportunities.
• Partner with Sales, Sales Leadership, Contracting, Marketing, Market Access, and other cross-functional partners to identify payer pull-through opportunities and align regional execution plans to broader business priorities.
• Provide strategic oversight of account planning, including account-specific opportunities and challenges related to coverage, adoption, cycle-time reduction, and market access performance.
• Maintain a strong understanding of the evolving Market Access landscape and ensure the RAD team is equipped to translate market dynamics into actionable account strategies.
• Support the team in addressing the concepts and complexities associated with Market Access, diabetes care, payer decision-making, and customer engagement.
• Ensure customer, payer, and market insights are communicated effectively across Field Access, Contracting, Sales, Sales Leadership, and other relevant internal teams.
• Represent the RAD organization in cross-functional forums and provide leadership input to support business planning, field execution, and payer strategy.
• Performs other duties as required.
• Recruit, onboard, coach, and develop RAD team members to strengthen individual performance, strategic thinking, and account execution.
• Create a clear operating rhythm for team communication, business reviews, performance management, and cross-functional alignment.
• Provide timely feedback, remove barriers, and support professional development to build a collaborative, accountable, and high-performing team