Director - Pursuit Management

Maximus is seeking a strategic and operational leader to oversee the intake, assessment, prioritization, and coordination of new business opportunities across the organization. This role ensures opportunities are evaluated efficiently, resources are mobilized effectively, and leadership has the visibility needed to make informed business decisions.

About the role

This position serves as the organization's first-response function for Master Service Agreements (MSAs), Requests for Information (RFIs), unsolicited and emerging opportunities, and other short-fuse business development requests. The Director of Pursuit Operations, Rapid Response will work closely with leaders across business development, operations, finance, and other functional areas to support growth objectives and drive execution excellence.

Responsibilities

• Lead early opportunity qualification, triage, risk assessment, and resource mobilization to ensure timely and disciplined pursuit execution.
• Manage intake, assessment, and triage of newly identified, unsolicited, and previously untracked opportunities across multiple lines of business.
• Establish and manage rapid-response processes for evaluating opportunity fit, strategic alignment, resource requirements, competitive positioning, and pursuit viability.
• Facilitate early qualification activities and executive decision-making regarding bid/no-bid recommendations.
• Maintain visibility into emerging opportunities and escalate high-priority pursuits requiring immediate attention.
• Track MSA, RFI, and emerging opportunity activity to identify trends, readiness requirements, and future pipeline opportunities.
• Lead rapid mobilization of pursuit resources for short-fuse opportunities, task orders, demonstrations, executive presentations, and accelerated procurement timelines.
• Assess resource availability, identify capability gaps, and escalate constraints that may impact pursuit success.
• Ensure critical milestones, reviews, and executive approvals are completed within compressed timelines.
• Provide strategic guidance to executives on pursuit readiness, resource deployment, schedule acceleration, and risk mitigation.
• Lead, coach, and develop a team by providing clear direction that supports individual and organizational objectives.
• Champion responsible use of approved AI-enabled tools and automation to improve intake, triage, reporting, knowledge management, and pursuit operations.

Requirements

• Bachelor’s degree in a relevant field of study.
• 10+ years of relevant professional experience, including specialized experience in leading pursuit intake, early qualification, triage, risk assessment, resource mobilization, and pursuit governance for complex government, health and human services, BPO, contact center, or similarly complex services opportunities.
• Demonstrated ability to advise executives on opportunity prioritization, readiness, schedule acceleration, go/no-go considerations, unresolved decisions, governance cadence, and cross-functional resource deployment.
• Comfortable operating in short-fuse environments, balancing speed with quality, and using approved AI-enabled tools responsibly to improve visibility, coordination, and follow-through.

Work Environment

• This position is fully remote and requires a home office with the following specifications:
  • Reliable high-speed internet service.
  • Minimum 20 Mbps download speeds (50 Mbps for shared internet connectivity).
  • Minimum 5 Mbps upload speeds.

Benefits

• Work/Life Balance Support: Flexibility tailored to your needs.
• Competitive Compensation: Includes performance-based bonuses.
• Comprehensive Insurance Coverage: Medical, dental, vision, prescription, partially funded HSA, life insurance, and discounts on auto, home, renter’s, and pet insurance.
• Retirement Savings: 401K plan with company matching.
• Unlimited Time Off: Includes UTO, holidays, extended sick leave, and short- and long-term disability coverage.
• Holistic Wellness Support: Employee Assistance Program (EAP) for physical, emotional, and financial wellness.
• Recognition Platform: Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement: Invest in your ongoing education and development.
• Employee Perks and Discounts: Exclusive benefits and discounts for employees.
• Maximus Wellness Program: Access to a range of wellness programs and resources.
• Professional Development: Training programs, workshops, and conferences.

Pay

Annual salary range: $150,000 – $195,000. Compensation is based on job location, education, training, experience, expected quality and quantity of work, required travel (if any), external market, and internal value analysis, including seniority and merit systems. Additional rewards may include short- and long-term incentives, as well as program-specific awards.