Jobs · Information Technology

Director - Program Management Office (PMO)

JobsInMass.com · Billerica, MA · 3 days ago
Information TechnologyFull-time

Key Responsibilities

  • Lead, mentor, and develop a high-performing team of ~50+ Project Managers across multiple client engagements
  • Define and execute a multi-year PMO growth strategy aligned to business expansion goals
  • Build scalable organizational structure to support 50% growth in 2026
  • Establish performance metrics, accountability frameworks, and career pathing for PMO staff
  • Partner with executive leadership to align PMO delivery with business strategy and revenue goals
  • Design, implement, and continuously improve PMO governance frameworks
  • Standardize methodologies, tools, reporting, and resource management processes
  • Ensure consistent project intake, prioritization, capacity planning, and portfolio visibility
  • Implement KPIs and dashboards to measure delivery health, margin performance, and client satisfaction
  • Drive risk management, quality assurance, and financial oversight across all engagements
  • Lead hiring strategy, workforce planning, and onboarding for planned team expansion
  • Build scalable systems and infrastructure to support rapid growth
  • Evaluate and implement PMO technologies and automation where appropriate
  • Develop repeatable playbooks for professional services delivery excellence
  • Serve as executive liaison with ClearBridge’s largest strategic partner
  • Align PMO processes, governance standards, and reporting structures across organizations
  • Identify opportunities for operational synergy and improved execution
  • Drive joint performance reviews, shared KPIs, and continuous improvement initiatives
  • Enhance cross-organizational communication and collaboration
  • Ensure consistent, high-quality execution across all client engagements
  • Monitor project financials, margin and utilization performance, and forecasting accuracy
  • Partner with Sales and Client Solutions leadership on scoping, resource modeling, and risk evaluation
  • Establish best practices for change-management and client communications

Required Qualifications

  • 5–10+ years of dedicated PMO leadership experience
  • Proven experience building and scaling multiple PMOs within a Professional Services or Consulting environment
  • Demonstrated success leading teams of 25+ project managers in a distributed/remote environment
  • Deep expertise in PMO governance, portfolio management, and delivery frameworks
  • Experience managing growth initiatives and organizational transformation
  • Strong financial acumen including revenue forecasting, margin management, and utilization tracking
  • Experience collaborating with strategic partners or enterprise clients at an executive level
  • Exceptional leadership, communication, and executive presence

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