Director Program Management
TIAA · Charlotte, NC · 1 wk ago
HybridProject Management$139k–$188k/yrFull-time
Key Responsibilities And Duties
- Organizes large project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful.
- Estimates the costs, resources, and time required to complete each phase of large and/or complex projects and allocates resources and tasks to ensure these targets are met.
- Establishes project plan and monitors progress and performance against this plan.
- Makes sure projects stay on schedule and within budget by identifying and resolving obstacles.
- Calls for project meetings and prepares regular reports to keep stakeholders informed of project status.
- Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
- Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.
Education Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Sedentary Work
Required Required Skills & Preferred Skills
- Bachelor's degree in Business, Technology, Engineering, Computer Science, or related field.
- Experience leading or managing technology programs, projects, or transformation initiatives.
- Strong program planning, governance, and execution management skills.
- Strong stakeholder management, facilitation, and communication skills.
- Experience working across multiple functional organizations.
- Knowledge of Agile, Waterfall, or hybrid delivery methodologies.
- Understanding of ServiceNow Platform, Technology transformation frameworks, and organizational change management.
- Preferred: Bachelors or advanced degree.
- Experience with AI, automation, digital transformation, cloud modernization, or enterprise-scale technology programs.
- Change Management certification (Prosci, or equivalent).
- PMP, PgMP, Agile, SAFe, or equivalent certifications.