Director, Product Sales
for that purpose text, then sections. But we need to decide what goes into each section. Let's extract: Overview paragraph: "Are you passionate about transforming the future of cross-border payments and remittances? Do you enjoy building strategic customer relationships, solving complex business challenges, and delivering measurable growth? Are you energized by helping some of the world's largest Money Transfer Operators (MTOs) scale their businesses through innovative payment solutions? The North America Transfer Solutions team is responsible for driving growth across Mastercard's money movement capabilities, including Mastercard Send and Cross-Border Services. We partner with banks, fintechs, digital wallets, Money Transfer Operators, merchants, and payment providers to deliver fast, secure, and reliable domestic and international payment experiences. We are seeking a commercially driven Director, Customer Growth to lead a portfolio of strategic Money Transfer Operators (MTOs) and remittance providers across North America. This individual will be responsible for accelerating customer growth by identifying new commercial opportunities, expanding payment corridors and use cases, strengthening executive relationships, and delivering innovative money movement solutions that create long-term value for both Mastercard and our customers. This role offers a unique opportunity to work with many of the industry's leading remittance providers while partnering across Product, Customer Delivery, Operations, Finance, Marketing, and Legal to execute strategic growth initiatives." That's good for About the role or Overview. Then Role Description bullet list (actually sentences). We can treat as Responsibilities. Responsibilities list: - Manage and grow a portfolio of strategic Money Transfer Operators (MTOs) and remittance providers across North America. - Develop and execute multi-year customer growth strategies to increase transaction volumes, revenue, and customer profitability. - Identify and commercialize new money movement opportunities across domestic and cross-border payment flows. - Expand Mastercard's money movement solutions by introducing new payment corridors, use cases, and customer segments. - Build trusted executive relationships and position Mastercard as a strategic partner to customers. - Lead commercial negotiations, including renewals, pricing strategies, business cases, and long-term partnership agreements. - Partner closely with Product, Customer Delivery, Operations, Compliance, Finance, Legal, and Marketing to accelerate execution and remove barriers to growth. - Monitor business performance through transaction volumes, approval rates, corridor performance, customer profitability, and other operational KPIs. - Represent the voice of the customer internally by influencing product priorities and identifying opportunities to improve the customer experience. - Maintain an accurate pipeline and business forecast while ensuring execution against growth objectives. That's responsibilities. Then "All About You" section: qualifications/requirements. We can split into Requirements (experience) and Qualifications (education) and Skills. Let's extract: - 7+ years of experience managing strategic customer relationships within remittances, money transfer, cross-border payments, fintech, or financial services. - Strong understanding of the global remittance ecosystem, including Money Transfer Operators, payment processors, correspondent banking, digital wallets, and payout networks. - Proven track record of growing strategic accounts and delivering measurable commercial results. - Experience negotiating complex commercial agreements and developing executive-level business cases. - Deep knowledge of cross-border payment networks, payout ecosystems, foreign exchange, and global remittance corridors. - Experience working with leading Money Transfer Operators (MTOs), digital remittance providers, fintechs, or payment platforms. - Familiarity with the regulatory, compliance, and operational requirements applicable to money movement businesses. - Strong analytical and problem-solving skills, with the ability to translate customer insights into actionable growth strategies. - Excellent written, verbal, and executive-level communication skills. - Proven ability to influence cross-functional teams and drive execution in a fast-paced, highly matrixed organization. - Bachelor's degree required; MBA or equivalent business experience preferred. - Ability to travel as required. We could treat these as Requirements (experience) and Qualifications (education) and Skills (analytical, communication, etc.). But we can combine into a single Requirements section with list. But instruction: Prefer a few substantive sections over many thin ones. So maybe we have sections: About the role (overview), Responsibilities, Requirements (including experience, qualifications, skills), Benefits, Pay. We have Pay ranges: two locations with ranges. We have Benefits: description of benefits for full-time employees. We have Work Location: Purchase, NY; New York, NY; or Miami, FL. That could be part of About the role or maybe a separate section? Not listed as a heading option; we could include in About the role paragraph or maybe as a short p. We should not create Schedule section because not mentioned. We should not create Benefits unless posting actually states them; it does. We should not create Pay unless posting actually states them; it does. We should not create Schedule. Now we need to remove boilerplate: "Our Purpose" paragraph maybe keep? It's not about role but it's generic. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. It does not explicitly say to remove generic company description. However, "Our Purpose" is likely generic fluff but not prohibited. I'd keep it as a brief intro paragraph before sections. Also we have lines about Mastercard being merit-based, inclusive, equal opportunity employer etc. That's EEO boilerplate; should remove. Also lines about accommodations contact etc. That's application instructions? It's about accommodation request; could be considered application instructions; remove. Corporate Security Responsibility: that's likely boilerplate; remove. Also lines about total compensation philosophy etc. That's part of Pay/Benefits maybe; but we already have Pay and Benefits sections; we can incorporate relevant details. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the pay ranges and benefits details exactly as given. We must not repeat job title as heading. We must not put Job ID/requisition numbers as headings (none present). Now produce HTML fragment. Structure:
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
About the role
[Overview paragraph]
Responsibilities
- ... ...
Requirements
- 7+ years of experience managing strategic customer relationships within remittances, money transfer, cross-border payments, fintech, or financial services.
- Strong understanding of the global remittance ecosystem, including Money Transfer Operators, payment processors, correspondent banking, digital wallets, and payout networks.
- Proven track record of growing strategic accounts and delivering measurable commercial results.
- Experience negotiating complex commercial agreements and developing executive-level business cases.
- Deep knowledge of cross-border payment networks, payout ecosystems, foreign exchange, and global remittance corridors.
- Experience working with leading Money Transfer Operators (MTOs), digital remittance providers, fintechs, or payment platforms.
- Familiarity with the regulatory, compliance, and operational requirements applicable to money movement businesses.
- Strong analytical and problem-solving skills, with the ability to translate customer insights into actionable growth strategies.
- Excellent written, verbal, and executive-level communication skills.
- Proven ability to influence cross-functional teams and drive execution in a fast-paced, highly matrixed organization.
- Bachelor's degree required; MBA or equivalent business experience preferred.
- Ability to travel as required.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
- and many more
Pay
Pay Ranges New York City, New York: $190,000 - $304,000 USD Miami, Florida: $158,000 - $253,000 USD
We could also note that base salary may vary etc. But we should preserve the substantive info: the pay ranges. The posting also includes line: "In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience." That's also substantive about pay. Should we include? It's about pay philosophy