Director Pricing & Administration

About the Role

The Director of Pricing and Administration is responsible for Span Alaska’s pricing strategy, revenue integrity, and pricing-related administrative functions. This role leads the Pricing, Rating, Invoicing, and Database functions while partnering closely with Sales, Operations, Finance, Customer Service, and IT to support profitable growth, customer retention, and disciplined execution across the LTL network.

Responsibilities

• Develop pricing strategies that support profitable revenue growth, customer retention, and disciplined market positioning.
• Partner with Sales to structure customer-specific pricing, RFP responses, strategic deals, and customer retention plans.
• Evaluate customer profitability and recommend pricing adjustments, deal structures, or commercial actions based on margin, cost-to-serve, lane profile, and service requirements.
• Lead customer, lane, and network rate studies to identify pricing gaps, margin opportunities, cost-to-serve trends, and commercial risks.
• Provide proactive pricing insights, competitive intelligence, and market trend analysis to support sales strategy and executive decision-making.
• Lead pricing and yield analysis technology initiatives, including evaluation, implementation, and adoption of tools that improve pricing speed, margin visibility, and customer-level profitability decisions.
• Oversee the Pricing, Rating, Invoicing, and Database teams through department managers.
• Ensure timely and accurate freight bill rating, customer quotes, invoice auditing, and database maintenance.
• Coach, mentor, and develop Pricing Managers and their teams.
• Work closely with Sales, Operations, Finance, Customer Service, and IT to align pricing decisions with business goals and operational realities.

Requirements

• High school diploma or equivalent required.
• Prior management experience required.
• Strong commercial acumen and ability to partner effectively with Sales.
• Advanced analytical and problem-solving capabilities.
• Strong understanding of transportation pricing, customer profitability, cost-to-serve, and freight operations.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Strong judgment and decision-making ability.
• Leadership skills with the ability to coach, develop, and hold teams accountable.
• Proficiency with pricing tools, spreadsheets, reporting tools, and general office software.

Qualifications

• Higher education or vocational training in transportation, logistics, business, finance, or related field preferred.
• 10 or more years of experience in transportation, freight, logistics, pricing, revenue management, or commercial strategy preferred.

Benefits

• Medical, dental, and vision insurance benefits.
• Life insurance, supplemental life insurance, short-term, and long-term disability insurance.
• Emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance.
• Contribution opportunities to your 401K or Roth accounts with employer matching.
• 8 paid holidays a year and tiered paid time off benefits.

Pay

The salary range is posted for this position in Washington. The salary offered will depend upon qualifications and other operational considerations.

Schedule

Ability to sit at a desk and work at a computer for extended periods. Ability to work in a warehouse environment where exposure to the elements and exhaust fumes may occur.