Director Plant Maintenance

About the role

Optimum is seeking a Director of Outside Plant Operations to lead the efficient and effective delivery of products and services to customers. This role oversees HFC and Fiber Networks (both Upstream and Downstream), Network WiFi Installation and Support Maintenance, Outage Restoration, Scheduled Plant Maintenance, and Federal, State, and Local Compliance including CLI Measurement, Detection and Repair. This is a 24x7 operation requiring availability during adverse conditions. The Director is accountable for actively managing Operating and Capital Costs while achieving specific Service, Performance and Project Targets.

Responsibilities

• Oversee the entirety of OSP Operations within the region
• Lead the reliability and performance of the HFC and FTTH outside plant infrastructure, including nodes, amplifiers, power supplies, fiber distribution networks, and related field assets
• Oversee outage response and restoration efforts for large-scale service interruptions, coordinating cross-functional teams to minimize customer impact and restore services within established targets
• Responsible for Regional KPI compliance, develops and implements processes to improve negative trends
• Ensure compliance with FCC regulations, industry standards, and company requirements related to signal leakage, CLI performance, utility attachments, construction practices, and network documentation
• Utilize network performance analytics, trouble call trends, and chronic area reporting to identify root causes, improve reliability, and drive continuous improvement across the outside plant network
• Provide leadership during emergency events, severe weather incidents, and disaster recovery operations, ensuring 24x7 readiness and execution of restoration plans
• Work with business leaders to identify high priority projects, acquire necessary resources and ensure decision making is aligned with strategic and business objectives
• Responsible for career architecture development, support, and performance management for all outside plant team members in the region
• Develops and maintains successful relationships with internal and external business units

Qualifications

• Minimum 8 years management experience, with demonstrated increasing levels of responsibility within the organization
• At least 5 years of experience managing in an HFC/Fiber Network
• Proven successful experience in launching new products and services in the organization
• Demonstrated experience in change management and leadership
• Undergraduate degree and/or NCTI Certification desired
• Must possess and maintain a valid driver's license in good standing within the state of current residence

Pay

The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year.