Director, Pfizer Patient Services (PPS) Launch Product Support, Oncology

This vital position is entrusted with crafting the strategy and design of patient services across the entire patient journey. You will be essential in ensuring our offerings meet the needs of both patients and healthcare providers.

Key Areas of Focus

• Comprehensive program strategy and design
• Copay and affordability assistance
• Hub support and operations
• Monitoring the external healthcare landscape
• Performance management of patient programs

This role will partner closely with the PPS Oncology Business Unit Strategy team, aligning with our Business Unit and product launch strategies. The ideal candidate will possess a deep understanding of the patient journey and insights into the experiences of individuals using Pfizer’s Oncology treatments.

Responsibilities

• Serve as the subject matter expert for PPS in Oncology product launch teams.
• Lead the development, execution, and operationalization of patient support programs and services, leveraging industry best practices.
• Ensure that patient services fulfill the requirements of both patients and healthcare providers, in line with product launch strategies.
• Create and implement tools that enhance the quality and efficiency of launch preparations.
• Conduct monitoring and audits of program launches to ensure quality standards.
• Track brand needs, strategies, and trends in the therapeutic area.
• Evaluate and manage cost-effective vendor solutions.
• Optimize PPS expenditures at the brand level.
• Incorporate PPS leadership strategies into marketing and planning documents.
• Build strong relationships across various departments to promote strategic initiatives.
• Design programs while ensuring compliance with legal and regulatory standards.

Requirements

• Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
• 8+ years of experience in biopharma patient services strategy or related fields
• Experience with Oncology product launches
• A strong strategic planning mindset and financial skills
• Expertise in cross-functional leadership and stakeholder management
• Exceptional written and verbal communication skills
• A commitment to personal growth and collaboration

Ability to travel based on business needs. This position is hybrid and requires working from NYHQ 2 to 3 days per week.

Pay

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share-based long-term incentive program.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday, and personal days
• Paid caregiver/parental and medical leave
• Health benefits including medical, prescription drug, dental, and vision coverage