Director Performance Improvement Labor

Job Summary and Qualifications

Develops and implements strategic planning for labor and productivity management for the Division, sets specific productivity goals to be accomplished, and directs the activities of the Division aimed toward meeting those strategic goals. Identifies productivity opportunities and communicates recommended solutions appropriately with facility and division leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborate with facility executives and department managers to continually improve productivity results. Participates in annual budget process and implements productivity changes as needed.

Responsibilities

• Identifies productivity opportunities and recommends solutions to the appropriate facility and division individuals.
• Provides input on the utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values used for managing labor costs based on units of service.
• Maintains associated infrastructure to insure that accurate and current data is available in productivity based tools (PLUS, Facility Position Control (FPC), Volume Forecasting, Staffing Grids, Facility Scheduler, etc.).
• Provides training, at the department level, for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools and report interpretation.
• Continuously monitor productivity performance using recognized tools and software.
• Develops, oversees, and improves daily operations, policies, systems and procedures necessary to support cost reduction and system utilization goals.
• Oversees the position requisition process.
• Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research.
• Directs standardization of operational policies and procedures across division as appropriate.
• Utilizes comparative data to target performance improvement opportunities.
• Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
• Participates in facility and division budget planning.
• Serve as resource for productivity standard development.
• Provide weekly and monthly status updates on productivity performance across the Division.
• Actively participates in projects and conversations with labor management peers in other divisions via corporate support structure and contributes to enterprise knowledge bank.
• Primary contact for facilities on labor related activities.

  Qualifications

  • 7+ years professional experience; 4-6 years relevant work experience.
  • Must be proficient in written and verbal skills.
  • Must have advanced analytical skills.
  • Experience within healthcare operations required.
  • Experience with labor management systems preferred.
  • 30-40% Travel within the Continental Division (Denver, CO Metro Area & Wichita, KS).

    Benefits

    HCA Healthcare offers a comprehensive benefits package that includes:

    • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
    • Wellbeing support, including free counseling and referral services.
    • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
    • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
    • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
    • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.
    • Note: Eligibility for benefits may vary by location.