Director, Payments & Liquidity Product Sales — North America
Are you ready to lead one of the most strategically important sales teams at a global financial institution? This senior player-coach role places you at the intersection of client impact, team development, and strategic growth within Citi's Treasury & Trade Solutions organization.
About the role
As Director of Payments & Liquidity Product Sales for North America, you will take ownership of a high-performing team, driving new business wins, deepening client relationships, and shaping the commercial direction of Citi's Payments and Liquidity solutions across Corporate and Public Sector segments.
Responsibilities
- Lead the North America Payments & Liquidity Product Sales team, setting clear performance targets for revenue realization and new business wins, and holding accountability for delivery against those goals.
- Personally manage high-profile, complex client opportunities while coaching team members to develop their own pipeline and close deals independently.
- Define and execute the regional sales strategy in partnership with Product, Coverage, and senior business leaders, translating growth priorities into measurable commercial outcomes.
- Serve as the primary voice of the client back into the product organization, communicating requirements around product features, pricing, functionality, and market competitiveness to influence the Payments and Liquidity roadmap.
- Grow new revenues across Large Local Corporates and Subsidiaries by leading prospecting efforts, expanding existing relationships, and delivering tailored Treasury and Liquidity solutions.
- Build and maintain relationships with senior client stakeholders and business partners to identify new mandates and deepen Citi's commercial footprint across the region.
- Develop sales talent through structured coaching, individual career planning, and targeted recruitment to build a team capable of sustained high performance.
- Partner with Legal, Compliance, Credit Risk, Finance, and other control functions to ensure all client activity is executed with sound governance and full regulatory alignment.
Requirements
- 10 or more years of experience in sales across multiple disciplines, with a focus on Payments, Liquidity, Working Capital, or related Treasury products.
- Demonstrated ability to lead, motivate, and manage the performance of sales teams operating against ambitious revenue targets in a large, matrixed organization.
- Deep knowledge of Trade and Treasury products, with the ability to design and position complex solutions for Corporate and Public Sector clients.
- Track record of leading RFP processes end-to-end, securing deal wins, and managing large-scale client engagements from origination through to execution.
- Experience developing and delivering regional sales plans that consistently exceed financial objectives.
- Ability to navigate and mobilize resources across product, client coverage, and operations functions within a complex global organization.
- Strong communication and influencing skills, with proven ability to engage credibly at senior client and executive levels.
Qualifications
- A Bachelor's degree or equivalent postgraduate qualification in a relevant business or finance discipline.
- Experience operating in cross-cultural or multinational business environments, with the ability to align stakeholders across regions and organizational boundaries.
- Background in formulating and implementing business strategy across multiple corporate customer segments, with direct accountability for commercial outcomes.
Benefits
- Hybrid working model with 3 days in the office and 2 days working remotely each week.
- Competitive base salary with a discretionary annual performance-related bonus.
- Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
- Private medical insurance with packages tailored to personal circumstances.
- Company Pension Plan to support long-term financial wellbeing.
- Paid Parental Leave to support you and your family at important life moments.
- Access to an Employee Assistance Program for personal and professional support.
- Special discounts available to employees, family members, and friends.
- Access to a broad range of learning and development resources to support ongoing career growth.
Pay
Primary Location Full Time Salary Range: $170,000.00 - $300,000.00. In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Primary Location: New York, New York, United States.