Director, Operations

About the Role

Lead and manage operations for Business Unit by providing oversight, direction and support to the Project Managers and their teams. Responsible for conducting regular performance reviews and providing coaching to all direct reports to facilitate their professional growth and development.

Responsibilities

• Support client growth and retention by collaborating with business development and work acquisition teams.
• Service customers in a manner consistent with Trautman and Shreve core values and promotes a prosperous business relationship for all.
• Lead Business Unit and Operational Managers to evaluate and take actions consistent with overall company strategy and culture.
• Build an organizational culture in which passion for continuous improvement is expected and consistent with ELEVATE core values.
• Develop strategies that ensure the Business Unit operates seamlessly with other Business Units and take actions to make certain that all decisions are made in the best interest of the company.
• Ensure Business Unit operations and processes are consistent with company Operations Manual.
• Coordinate necessary process changes with other Business Unit Leaders and make changes to company Operations Manual necessary for continual company improvement.
• Quality improvement through research and implementation of best practices and identify new/needed skills, better processes, or methods.
• Identify opportunities and areas for improvement within Business Unit to improve operational systems, processes and policies in support of