Director, Operations

About the role

The Cisco Cyber Security, Trust and Compliance team is at the heart of Cisco’s dedication to cyber security, privacy, and digital integrity across Cisco. Our team forms the backbone of Cisco efforts to deliver industry leading market access and compliance and helping Cisco to implement foundational cyber security based on industry standards.

As a leader within this organization, you will play a pivotal role in shaping the operational strategy that safeguards our global compliance portfolio. You will orchestrate complex cross-functional efforts, ensuring our security posture remains robust, agile, and aligned with evolving international regulations.

Responsibilities

• Leading organizational operational functions that go across cloud, software, and on-premise compliance portfolios.
• Supporting our efforts in strategic country engagement team to ensure seamless global regulatory alignment with our compliance operations and the company’s overall cyber security objectives.
• Driving leadership for EU Cyber Resilience Act (CRA) compliance and managing the customer trust implications of major industry evolutions like the use of frontier AI models in Project Glasswing.
• Integrating overall team operations with Cisco’s Product Organization to drive alignment and prioritization.
• Prioritizing Sales and customer requirements to ensure our compliance efforts directly support revenue growth and customer success.
• Managing complex budgeting, forecasting, and multi-vendor relationships to optimize operational efficiency.
• Accelerating the transition to AI-enabled compliance, leveraging automation to improve speed and accuracy.

Requirements

• 10+ years of substantive work experience related to technology, cybersecurity, or complex operational environments.
• Demonstrated deep expertise in the cybersecurity domain.
• Proven experience in technical or engineering roles within complex product architectures.
• Demonstrated experience leading complex operations reviews across cross-functional teams, including both product and sales organizations.
• Proven track record of managing complex budgeting, financial forecasting, and multi-vendor relationships.
• Ability to engage senior executives (VP and above) as key stakeholders.

Qualifications

• Bachelor’s degree in a technical field (B.S.) is helpful, though not required.
• Technical certifications are desirable, though not required, to include, CISSP, CCSP, CCNP, etc.
• Outstanding collaboration and interpersonal communication skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to lead in a highly dynamic, fast-paced environment and drive organizational focus.
• Proven experience establishing, tracking, and reporting on clear goals and success metrics.
• Strong bias toward data-driven decision-making, process automation, and the implementation of AI solutions.

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Paid time away, including 10 paid holidays per full calendar year, 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
• Optional 10 paid days per full calendar year to volunteer

Pay

The starting salary range posted for this position is $190,900.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The full salary range for certain locations is listed below:

• New York City Metro Area $230,000.00 - $334,500.00
• Non-Metro New York State & Washington State $203,200.00 - $296,300.00

Schedule

Location: Anywhere in U.S.