Director, Operations
About the role
The Director of Supply Chain Strategy & Excellence is a high-impact leadership role responsible for architecting and executing a comprehensive end-to-end supply chain strategy. This position focuses on driving operational excellence, long-term scalability, and rigorous cost management across the enterprise. The successful candidate will use strong analytics to craft a strategic vision, identify opportunities to deploy advanced AI-driven technologies to automate decision-making and improve predictive accuracy, and optimize the global network to enhance service levels and deliver significant bottom-line value.
YOUR DAILY IMPACT AT PELOTON
Develop and implement a multi-year supply chain roadmap aligned with corporate growth and fiscal objectives
Network Design: Lead the design and optimization of the global distribution and logistics network to ensure maximum efficiency and customer satisfaction
Serve as a key advisor to executive leadership on supply chain trends, risks, and investment opportunities
Drive cross-functional alignment between Finance, Operations, Sales, and Marketing to ensure integrated business planning
Establish and manage robust cost-reduction programs targeting delivery, service & repair, refurbishment, and transportation
Drive "Quality-by-Design" initiatives, incorporating member and engineering feedback to optimize product reliability and reduce total CoQ
Oversee the supply chain budget, ensuring financial targets are met through rigorous expense management and productivity gains
Implement total landed cost models to drive data-driven decision-making in sourcing and logistics
Use data to develop feedback loops to drive continuous improvement of the member experience
Develop and monitor KPIs focused on cost-to-serve, perfect order fulfillment, and working capital efficiency
Champion a culture of continuous improvement utilizing Lean or Six Sigma methodologies to eliminate waste
Build, lead, and mentor a high-performing team, focusing on increasing internal talent density
Promote a data-driven mindset and technical proficiency across the department
Define organizational structures and roles that support evolving business needs and scalability
Foster a culture of high performance with a focus on retention of top talent
YOUR QUALIFICATIONS
Bachelor’s Degree: Required in Supply Chain Management, Operations, Engineering, Finance, or a related field
Master’s Degree/MBA: Highly preferred
8+ years of progressive leadership experience in supply chain, logistics, or operations, with a proven track record of delivering cost-savings and strategic transformations
APICS (CSCP/CPIM) or Lean Six Sigma Black Belt certification is a significant plus
Exceptional ability to interpret complex data sets and translate them into actionable strategic insights
Strong executive presence with the ability to influence stakeholders at all levels of the organization
Advanced knowledge of business intelligence and supply chain tools including: ERP systems (e.g., SAP, Oracle), TMS, WMS, Looker, etc.
Demonstrated success in leading large-scale organizational change initiatives
PELOTON BENEFITS
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401(k), tuition reimbursement and student loan paydown plans
Employee Stock Purchase Plan
Fertility and adoption support and up to 18 weeks of paid parental leave
Child care and family care discounts
Free access to Peloton Digital App and apparel and product discounts
Commuter benefits and Citi Bike Discount
Pet insurance and so much more!
COMPENSATION
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.