Director, Operations

About the role

The Director, Operations is responsible for planning, developing, organizing, and maintaining activities within the Program. They also develop relationships with funders and potential funders to foster current programs and create new partnerships.

Responsibilities

• Maintains program participation and clinical documentation.
• Supports individuals/families in developing natural supports.
• Serves as Clinical Lead for Campus Connection.
• Ensures compliance with policies and procedures.
• Engages community members and ensures services align with community needs.
• Administers the business plan and monitors budgetary activities.
• Collaborates with external entities and maintains relationships with referral sources and vendors.
• Monitors operational metrics and KPIs.

Requirements

• Master’s Degree in Psychology, Social Work, or related field.
• Licensure required according to state regulations, Independent Licensure Preferred.
• Minimum of five (5) years of full-time behavioral health experience.
• Minimum of three (3) years of supervisory/management experience.

Skills

• Collaborative relationships with community partners.
• Basic computer skills.
• Pays close attention to detail.
• Problem solving ability.
• Effective communication skills (verbal and written).
• Excellent documentation skills.
• Collaborative working with internal and external partners.

Benefits

Your well-being and success are our priority at RI—explore our benefits and discover how we invest in YOU every step of the way! As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Pay

$95,000.00 - $110,000.00 annually

Schedule

Monday - Friday; 8:00 AM - 5:00 PM (On Call As Needed - Based On Business Needs)

Driving Requirements

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations’ driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Miscellaneous Requirements

• Travel required based on business need.
• Must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement.
• Successfully complete and meet all requirements of the comprehensive credentialing process.
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to obtain designated fingerprinting clearance in applicable states.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).
• A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands

• May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers.
• Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses.
• May be required to lift up to twenty (20) pounds.

Work Environment

• May work in an office environment or behavioral health facility.
• May have contact with individuals who are agitated and/or confused.
• Work may include travel throughout the geographic region.