Director - Oncology Quality

About the Role

The Director of Quality, Oncology Service Line provides strategic leadership, oversight, and operational direction for quality, patient safety, accreditation, clinical outcomes, regulatory compliance, and performance improvement initiatives across the MaineHealth Oncology Service Line. This position partners closely with executive leadership, physicians, advanced practice providers, nursing leaders, pharmacists, and multidisciplinary teams to ensure the delivery of high‑quality, evidence‑based, equitable, and patient‑centered cancer care. The Director is responsible for developing, implementing, and sustaining a comprehensive oncology quality strategy that aligns with organizational priorities, national quality standards, accreditation requirements, and emerging best practices in oncology care. The role drives continuous improvement in clinical outcomes, patient experience, operational performance, safety, and value‑based care while promoting a culture of accountability, transparency, innovation, and excellence. This position reports to the Director of Ambulatory Services, Oncology Service Line and serves as a key advisor to service line leadership on quality performance, accreditation readiness, regulatory compliance, and oncology quality initiatives.

Summary

The Director of Quality, Information, Research and Outcomes supervises the activities within MMC Oncology Information Services, providing information management support across all service areas of the MMC/MHCCN Oncology Program. Responsibilities include tracking, monitoring, and reporting quality indicators and outcomes established by the Oncology Management Team and the MMC Quality Council. The scope includes the MMC Network Registry. The Director acts as a liaison to MeHealth, the Maine Cancer Consortium, the Maine Cancer Registry, the American Cancer Society, and the Cancer Community Center, and collaborates with service line leadership to develop, implement, and maintain a comprehensive oncology quality program.

Required Knowledge, Skills, and Abilities

• Education: Degree in nursing, business, or healthcare management; Master’s degree preferred.
• License/Certifications: Not applicable.
• Experience: Three to five years of management experience with demonstrated leadership skills; experience in quality performance improvement in a hospital setting; cancer registry or oncology experience preferred.
• Knowledge of biological science, typically acquired through a four‑year degree in biology, physiology, or a related field.
• Knowledge of medical practices and procedures as applied to the diagnosis and treatment of cancer.
• Knowledge of statistical research, data collection methods, and presentation techniques.
• Knowledge of computer hardware and software operations.
• Ability to work independently and make decisions according to established guidelines.
• Ability to formulate and implement policies, systems, and procedures.
• Ability to provide effective leadership, plan, assign, direct, and evaluate the work of subordinate employees.
• Ability to carry out short‑ and long‑term quality and performance improvement projects.
• Ability to adhere to hospital and departmental rules pertaining to patient and physician confidentiality.

Benefits

• Paid parental leave
• Flexible work options
• Student loan assistance
• Professional development opportunities
• Well‑being resources
• Comprehensive health and retirement benefits
• Recognition programs and career growth opportunities

Pay

The base salary range for this full‑time position is $97,177.60 to $131,497.60 per year. Compensation for part‑time positions is determined on a prorated basis consistent with scheduled hours and applicable full‑time equivalent (FTE).