Director of Trade & Distribution

About the role

Neurotech Pharmaceuticals, Inc. is a private biotech company located in Cumberland, RI and Needham, MA, within Greater Boston’s biotechnology landscape. We focus on developing and commercializing transformative therapies for chronic eye diseases using our core platform technology, Encapsulated Cell Therapy (ECT), a first-in-class drug delivery platform. Our first commercial product, ENCELTO™ (revakinagene taroretcel-lwey), is approved in the United States for the treatment of adults with idiopathic Macular Telangiectasia Type 2 (MacTel).

This remote position reports to the Senior Director of Trade and Distribution.

Responsibilities

• Manage the day-to-day operations, including oversight of program specialty pharmacy, order processing and distribution, inbound and outbound logistics (shipment/transportation), issue resolution, and returns/replacement processing.
• Serve as the primary trade and distribution partner to address customer questions and resolve issues related to customer orders and shipments.
• Monitor performance and execution with selected specialty pharmacy and trade partners to ensure business objectives are met.
• Leverage data to drive performance and identify improvement opportunities across channel partners.
• Drive process improvements across distribution operations and analytics.
• Collaborate with patient services, field reimbursement, and sales to ensure optimal customer experience for patients, prescribing physicians, and Sites of Care.
• Lead all aspects of state licensing needs for Neurotech to ensure compliance.

Requirements

• Bachelor’s degree is required; MBA preferred.
• 8+ years of experience in the pharmaceutical industry, including at least 5+ years in Market Access, Specialty Pharmacy, Trade & Distribution, or related functions.
• Deep understanding of specialty pharmacy operations, as well as product procurement through buy-and-bill.
• Highly organized and detail-oriented, with strong presentation and writing skills.
• Outstanding customer relationship, interpersonal, and communication skills with the ability to effectively work with diverse audiences and influence cross-functionally.
• Demonstrated strategic thinking, problem-solving skills, and the ability to analyze complex data and make informed decisions.
• Ability to travel 20% of the time, based on business demands.