Director of Timekeeping, Payroll, and Leaves of Absence

Internal employees only: This position is open only to current employees of the Office of the New York City Comptroller who are serving in a permanent Civil Service title of either Administrative Manager or Administrative Staff Analyst. Candidates must clearly indicate their current permanent Civil Service title on their resume and cover letter.

About the role

The Bureau of Administration delivers strategic support services to strengthen and empower Office of the New York City Comptroller employees. Reporting to the Executive Director of Compensation & Compliance, the Director of Payroll, Timekeeping & Special Leaves Manager directs, coordinates, and performs all activities related to payroll administration, timekeeping operations, and leave management for the agency. The role ensures compliance with all applicable laws, regulations, and citywide policies, with a commitment to accurate and timely processing and inquiry resolution.

Responsibilities

• Oversee all payroll and timekeeping functions; streamline workflows, maintain quality controls, and ensure consistent compliance.
• Provide clear direction to unit staff, communicate updates, coach on best practices, and ensure daily operations in Payroll Compensation & Timekeeping Compliance are accurate and timely.
• Review and validate key payroll reports (160, 161, 700, 320); verify retro triggers, one-time payments, deductions, and supplemental requests for accuracy.
• Conduct audits and prepare detailed analytical reports using CityTime, CHRMS, PMS, and PI to support compliance and operational decision-making.
• Oversee all special leave categories (Sick, FMLA, PFL, PPL, Child Care, Personal Leave, Workers’ Compensation, Military) in alignment with policies and regulations.
• Ensure policy and regulatory compliance by implementing directives from DCAS, OPA, the Comptroller’s Office, and Labor Relations for proper employee payment processing.
• Manage managerial lump sum payments: prepare, validate, and submit packages; oversee approval workflow and ensure accurate, timely payments for separating managers.
• Serve as agency liaison for payroll and time/leave matters, representing the agency in communications with FISA-OPA and OLR to resolve issues and ensure adherence to citywide standards.
• Deliver responsive customer service and issue resolution; investigate payroll/timekeeping discrepancies and resolve them quickly and accurately.
• Administer Motor Vehicle & Parking Fringe Benefits, ensuring correct processing, documentation, and reporting of transactions to FISA-OPA.
• Lead and support special projects related to payroll, timekeeping, and Employment Services, including workflow improvements, system enhancements, and policy implementation.

Requirements

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation of resources, and the scheduling and assignment of work. At least 18 months of this experience must have been in an administrative, managerial, executive, or supervisory capacity, supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described above, including 18 months in a supervisory capacity.
• A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described above, including 18 months in a supervisory capacity.
• Education and/or experience equivalent to the above, provided all candidates possess the 18 months of administrative, managerial, executive, or supervisory experience.

Education above the high school level may substitute for general clerical/administrative experience (but not for the required supervisory experience) at a rate of 30 semester credits for 6 months of experience, up to a maximum of 3½ years.

Preferred Skills

• Customer service orientation
• Analytical and problem-solving skills
• Risk management
• Mastery-level proficiency in PMS, CHRMS, and NYCAPS

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Candidates should indicate their interest in being considered through the 55-a Program at the top of their resume and cover letter.

Pay

$110,000.00 – $125,000.00

New York City residency is generally required within 90 days of appointment. City employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.