Director of the Learning Center

Responsibilities

• Works closely with the Associate Dean for Academic Success to address short- and long-term goals of the university and the students to then design, implement, assess, and evaluate academic support and enrichment programs and services in the Learning Center.
• Provides a vision for the Learning Center by creating and connecting a range of high-impact, evidence-based programming and practices to support peer tutoring, academic services, and early interventions to address diverse student needs and populations.
• Recruits, hires, trains, and supervises peer tutors, providing ongoing mentorship and pre-professional development that strengthens their effectiveness as educators and prepares them for future academic and career goals.
• Oversees the Learning Center's College Reading and Learning Association (CRLA) International Tutor Training Program Certification (ITTPC), maintaining the curriculum and documentation required to achieve and sustain certification across all levels.
• Designs trainings, workshops, presentations, and events for a range of audiences (e.g., prospective and current students, parents, academic departments, and student organizations), while also mentoring the Learning Center staff and tutors to contribute and lead.
• Works with the Director of Student Accessibility Services to provide holistic support to students and to promote Universal Design for Learning principles in the Learning Center and across campus.
• PARTNERS CREATIVELY WITH FACULTY, STAFF, AND OTHER ACADEMIC SUPPORT UNITS, INCLUDING WITHIN THE LIBRARY, TO OFFER PROGRAMMING AND SOLUTIONS TO MEET STUDENT NEEDS AND TO PROMOTE LEARNING CENTER SERVICES.
• ACTS AS THE CENTRAL RESOURCE PERSON FOR FACULTY, STAFF, AND STUDENTS BY CENTRALIZING ACADEMIC SUPPORT SERVICES, PROVIDING INFORMATION AND ASSISTANCE, AND DEVELOPING CAMPUS LEARNING RESOURCES.
• TRACKS, COLLECTS, AND MAINTAINS STUDENT DATA FOR RETENTION PURPOSES AND COLLABORATES WITH UNITS ACROSS CAMPUS TOWARDS ACHIEVING RETENTION GOALS.
• CONDUCTS BENCHMARKING STUDIES AND LITERATURE REVIEWS OF PEER-REVIEWED LEARNING RESEARCH TO IDENTIFY, EVALUATE AND SELECT EVIDENCE-BASED BEST PRACTICES FOR ADOPTION AND PROGRAMMING.
• OVERSEES AND ADMINISTERS THE LEARNING CENTER BUDGET.

Requirements

• Master's degree.
• Experience delivering higher education academic support services, such as academic coaching, tutoring, Supplemental Instruction, or comparable services to undergraduates and/or graduate students in a learning center, writing center or academic support center.
• Knowledge of evidence-based instructional practices to support learning.
• Effective management, development, and leadership skills.
• Ability to design, implement and assess workshops, trainings, presentations, and events.
• Strong interpersonal, verbal, and written communication skills and project management skills, including the ability to prioritize and manage multiple complex projects, coordinate with partners, and initiate and execute appropriate timelines.
• Experience with and demonstrated commitment to working with diverse student populations.